ReasonLabs Reviews | Read Customer Reviews of reasonlabs.com

ReasonLabs Reviews | Read Customer Reviews of reasonlabs.com

ReasonLabs reviews

492 approved reviews, newest moderated first

juvenil G.
Aug 3, 2024
RAV VPN support
Alex give me a necessary support that i needed, quickly he solved my trouble only by a click. I am grateful.
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Beth Anne F.
Aug 3, 2024
Ease & efficient check out & simplified…
Ease & efficient check out & simplified explanation of services as a customer. Plus the price.
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Heiny R.
Jul 29, 2024
I got their software installed without…
I got their software installed without my permission/knowledge while installing other software and was not possible to get rid off with normal means. It suddenly took it's role as my main anti-virus software and even after uninstalling, it remained active. But going back to an earlier stage of my pc, I was able to remove all parts (you can also do this by going into safe mode and remove the program folder and the other two folders that are on your system, like in roaming)
Response from ReasonLabsAug 4, 2024
Hi Heiny, If you wish to uninstall RAV Endpoint Protection, you can follow our video tutorial at https://www.youtube.com/watch?v=06jIQf9Gvws. If you still have any specific concerns or questions, please don't hesitate to reach out to us using the ""help"" widget available in all of our products or through our contact form at https://reasonlabs.com/contact-us. Our support team will be more than happy to assist you and address any issues promptly. Best regards, ReasonLabs Support Team"
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Tami K.
Jul 28, 2024
Double Dipper
I made a really dumb mistake and Halyna fixed it so easily and so fast, I've not had such a pleasant experience anywhere else.
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Roger Darrel H.
Jul 27, 2024
Not what I was expecting and the credit…
Not what I was expecting and the credit card charges are still not straighten out
Response from ReasonLabsJul 28, 2024
Dear Roger, ‏ Please note that following your original request to our support, we cancelled your subscriptions and refund your subscriptions. An email with the confirmation was sent to your inbox. We will be happy to address any additional concerns you may have via our current email correspondence.‏ Regards, ReasonLabs Support Team
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roby
Jul 23, 2024
fake
stole my money
Response from ReasonLabsJul 28, 2024
Dear Roby, ‏ Please note that following your original request to our support, we cancelled your subscription and made a refund. An email with the confirmation was sent to your inbox. We assure you that our software is completely legitimate and is, among many others, Microsoft MVI certified (https://support.microsoft.com/en-US/windows-antivirus-software-providers), Virus Bulletin certified (https://www.virusbulletin.com/vb100/testing/reasonlabs) and OPSWAT gold member (https://www.opswat.com/partners/reasonlabs). We will be happy to address any additional concerns you may have via our current email correspondence.‏ Regards, ReasonLabs Support Team
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Alan F.
Jul 22, 2024
I believe I was double billed
I believe I was double billed due to the initial report of am failed transaction with a prompt to retry. Have two reference numbers: 474457204 and 474458110
Response from ReasonLabsJul 28, 2024
Dear Alan, ‏ Please note that following your original request to our support, we cancelled your subscription and made a refund. An email with the confirmation was sent to your inbox. We will be happy to address any additional concerns you may have via our current email correspondence.‏ Regards, ReasonLabs Support Team
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james e R.
Jul 22, 2024
It is cool it is fast
It is cool it is fast
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