ReasonLabsReviews of reasonlabs.com

Response from ReasonLabsDec 17, 2025

Hallo Kristen, Unsere Software ist nach den höchsten Sicherheitsstandards der Branche zertifiziert. Wir verfügen über Zertifizierungen führender Institutionen, darunter Microsoft MVI (siehe hier: https://support.microsoft.com/en-us/topic/consumer-antivirus-software-providers-for-windows-f4329123-29ec-4400-bb21-e5cbcd4e0924 ), Virus Bulletin (Details hier: https://www.virusbulletin.com/vb100/testing/reasonlabs ) und wir sind OPSWAT Gold Member (mehr dazu hier: https://www.opswat.com/partners/reasonlabs ). Diese und weitere Zertifizierungen unterstreichen unser Engagement, unseren Kundinnen und Kunden Sicherheitsprodukte auf höchstem Niveau bereitzustellen. Gerne gehen wir schnell und direkt auf Ihre konkreten Anliegen ein. Sie können uns jederzeit über das „Help“-Widget in all unseren Produkten kontaktieren oder alternativ über unser Kontaktformular unter https://reasonlabs.com/contact-us. Mit freundlichen Grüßen ReasonLabs Support Team

Response from ReasonLabsDec 1, 2025

Hello Johnny, We tried to find your customer service request and didn't find your name ( Johnny Aagaard). We will be happy to address any specific concerns you may have quickly and directly by using the "help" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us. Our software is proudly certified by the highest industry security standards. We hold certifications from leading authorities, including Microsoft MVI (as seen here: https://support.microsoft.com/en-us/topic/consumer-antivirus-software-providers-for-windows-f4329123-29ec-4400-bb21-e5cbcd4e0924 ), Virus Bulletin (as detailed here: https://www.virusbulletin.com/vb100/testing/reasonlabs), and we are an OPSWAT Gold Member (learn more here: https://www.opswat.com/partners/reasonlabs). These certifications, among others, underscore our commitment to providing our customers with top-tier security products. Regards, ReasonLabs Support Team

Response from ReasonLabsOct 10, 2025

Hello Mathew, We tried to find your customer service request and didn't find one under the name Mathew, and we also haven’t received the data we requested via Trustpilot from you. We will be happy to address any specific concerns you may have quickly and directly by using the "help" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us. Regards, ReasonLabs Support Team

Response from ReasonLabsSep 15, 2025

Dear Sincy, ‏ Please note that following your original request to our support, we cancelled and refund your subscription. An email with the confirmation was sent to your inbox. We will be happy to address any additional concerns you may have via our current email correspondence.‏ Regards, ReasonLabs Support Team

Response from ReasonLabsAug 15, 2025

Hi Tim, Our software is proudly certified by the highest industry security standards. We hold certifications from leading authorities, including Microsoft MVI as seen here: https://support.microsoft.com/en-us/topic/consumer-antivirus-software-providers-for-windows-f4329123-29ec-4400-bb21-e5cbcd4e0924 Virus Bulletin as detailed here: https://www.virusbulletin.com/vb100/testing/reasonlabs And we are an OPSWAT Gold Member. Learn more here: https://www.opswat.com/partners/reasonlabs These certifications, among others, underscore our commitment to providing our customers with top-tier security products. If you wish to uninstall RAV Endpoint Protection, you can follow our video tutorial at: https://www.youtube.com/watch?v=06jIQf9Gvws If you still have any specific concerns or questions, please don't hesitate to reach out to us using the "help" widget available in all of our products or through our contact form at https://reasonlabs.com/contact-us. Our support team will be more than happy to assist you and address any issues promptly. Best regards, ReasonLabs Support Team