Real Time Moving servicesReviews of realtimerelo.com

I was quoted a price $300 less than the cheapest price I was quoted from several other companies. I was told the reason they were able to do this was because they had a truck in the area and it would be returning to FL empty. Three people from the company called me the same day to confirm everything. I was VERY specific in what they were transporting. They were to pickup a bedroom set from the warehouse of the furniture store I purchased it from. I would not be there but did go to the warehouse the day before they were to pick it up and the warehouse was wrapping my furniture ( which Reatime Relocation stated they would also be wrapping as well) the day of the pickup their driver Carlos called and demanded an extra $400+ stating there were more pieces than I told them! First of all I never told them how many pieces because it was a wall unit bedroom. Their supposed be the professionals and between the 3 people I spoke with all confirmed the quoted price. As a matter of fact Timothy ( said he was the manager at Real time) called and said to me “ if you have anything else you would like to add go right ahead, because your the only delivery on the truck” he said there would be no extra charge as I specifically asked him that. This company is a scam demanding more money from a customer who was in literally holding the hand of my dying friend when Carlos kept calling me and I told him that! It took them 8 days to deliver my furniture when I was told 2-3 days maximum from the time they picked up the furniture. I WOULD NOT recommend anyone do business with this company.

If zero stars was an option or lower those would be a more accurate scale for this company. I received a quote to move from Florida to Arizona. Pricing was $3,795.51, which was less than a pod. That how you are drawn in. I paid a deposit of $1,095.51. A few days before the move I received a call to review items being moved. I shared photos and talked about the furniture. The rep stated they did not quote enough space and the price went up to $4,665.20 plus another deposit. Total deposit to date: $1,415.30. When the driver arrived in moving day he walked into the garage where I had most boxes, a few remained in the house. Without entering the house the driver commented that not enough space was quoted. He didn’t even go inside yet. When he went inside, he said my furniture was too large and increased the price to a total of $6,498.21. That is an increase of $2,702.70 from the initial quote. I did not add anything as the company is claiming but it seems to be their common counter statement. I was given two choices, 1. Fill the truck to the original quoted volume and the rest gets left behind, which then makes a moving company useless, 2. Agree to the higher amount and if it fills to a lesser level the pricing would be adjusted down. Trouble with this one is that those on a budget would get hosed by owing more than they can afford. Neither option is customer friendly. I took option 3 and told the driver to leave because I couldn’t afford the added cost and I did not want to risk owing more than I can afford. I submitted a complaint with the BBB and the company offered me a 10% refund, So I paid $1,415.30 and they offer a refund of $141.53. Here are the failing I found with this company: 1. The initial quote was based on the space of a POD I previously packed where I used the drawers and cabinets of everything. For them everything has to be empty. This was not accounted for. 2. When I had a call a few days before pick up and shared photos of all the “large” furniture and boxes, they were still unable to quote correct or maybe they did and the mover on site decided to increase the cost again: 3. This is a classic bait and switch tactic. They get you in with a price that no one can beat then every time you talk to someone it’s another increase in cost. Do not use this company so you do not get swindled like I did. Quote with a big name mover like Mayflower. Use companies that come to your house and provide a written quote based on seeing what you have and not imposing unimaginable increases. If you talk to Jack D hang up immediately

If I could give zero I would. I’d like to start by saying I spoke to Nick. Who lied through his teeth to get my business. Said everything he could to tell me how great they are. They are NOT. They do not tell you they are a broker and that they charge 1251$ to book movers for you!! They tell you it’s a deposit. Once you pay you will never ever speak to him again. Others will take the call and continue to tell you that you’re in the best hands. I only found out that they were brokers after the movers had me sign paperwork and it showed my deposit as a broker fee. I did not hire a broker I did not want a broker. I was simply trying to book movers myself. I’ve been scammed out of 1251$ I don’t want to see this happen to anyone else. I’m sick to my stomach about. DO NOT GET SCAMMED BY REALTIME RELOCATORS!!!!!!!!!

Absolutely agree with all the 1stars and horrifying experiences are stuff came covered in rat shit and piss and told there’s no way that’s from there where house beyond scum and scammers do not hire trust the 1 stars and not the other ratings

I’ve been nervous to leave a review after what happened to me with these horrible company as I was afraid they might retaliate. They nearly doubled the price from the first quote which was under 2000 and held my belongings ransom for two days when they said they would be showing up the same-day delivery as I only moved an hour away. Please stay far far away. I’m actually just finishing selling my home and when it’s sold, I’m grateful to be a journalist with a good seven figure mailing list and will let the world know about this company.

Wish I would have seen this website before I used them because everything that everyone has experienced just happened to my family as well. My advice is use a local company that can do an in person actual proposal and not an estimate. Don't recommend using a broker ever.

If I could give zero stars I would! Do not go anywhere near REAL TIME RELOCATION. They claim to care about their customers and the experience, but it's a lie! The sales person I spoke with was charming, charismatic, and I bought it. We were given a quote for our move over the phone. They do not have agents come to your house for the estimate, they rely on you to tell them what you have. Our quote was $4994. I put down a deposit of $2144. Three days before our move, the same salesman called me back to ask if we had any extra boxes. I added some lawn tools- shovels, rakes, etc and 20 boxes. I was put on hold for 75 mins as he "added up" our extra items. I finally hung up and was immediately called back by the same guy. The cost of my move now jumped to $10,000! I said no way! I couldn't afford it. The salesman said I could not have my deposit of $2144 back. After a lot of back and forth, I said no deal, I'd rather lose $2k then spend $10k. The next day the owner of REAL TIME RELOCATION called me. He asked if we could work something out. I said I didn't trust them this point if possible would like a refund. He said he would work with me and get me some money back. I have now reached out to him five times since June 22 and he keeps putting me off. Telling me he'll be in touch and never calls or texts. It's awful. I'm a single woman supporting my elderly mother, trying to do the best we can. I can't afford to lose $2,000. So I'm posting this review everywhere I can think of. DO NOT USE REAL TIME RELOCATION.

BUYER BEWARE IF YOU HIRE THIS COMPANY FOR YOUR MOVE!!!! We had a subpar and stressful move with Real Time Relocation. After being quoted what we thought was a great price to move within the state of Florida, along with great and courteous customer service from another employee, the move went south on our actual move day. After receiving a quote including 2 trucks and 4 workers, we were disappointed to have only one truck and 2 actual employees show up on move day. There was an additional third-party "mover" that showed up to help move and disassemble furniture prior to the movers showing up who we are pretty certain either THREW AWAY or STOLE the screws to THREE pieces of our furniture, including our main and only dining table (which is still sitting unassembled in our garage). Sam, the main point of contact for Real Time, decided to pull one of our trucks for some unknown and unexplained reason, then rudely tried to throw in our face the fact that we planned on renting a separate moving truck from a local company (which we did to move other items to storage, as well as items we knew that couldn't go on the company's truck). So when we were told our items (which were on our inventory) wouldn't fit on the moving truck, we had to scramble the same day to find and rent (out of our own pocket of course) an additional truck to accommodate many of our other items, which caused us to have to leave behind some of our other personal items and come back to retrieve them on a second trip. Our movers, who were courteous, didn't get to us until the afternoon after having been awake for nearly 22 hours on a prior move (which should be illegal). They didn't leave our area until almost 8pm and were told they had to continue on to our new location 5 hours away and not allowed to stop and rest, which would have put them at our house at 1 am!! They subsequently ended up crashing the moving truck (pics attached) and had to be towed and await repairs which thankfully allowed us not to unload at our new home at 2 in the morning, but the next morning instead. It took the 2 movers SEVERAL hours to unload at our new home, so we did feed them out of courtesy. We did have a few items that were damaged due to a proper lack of wrapping and cushioning and cramming items into the truck. I was FURIOUS that they did not ask the third "mover" for the screws or insure that they were taped or attached to our table, our daughter's bed, and my husband's office desk, so we now have three pieces of furniture that we need to repair or replace as we try to find screws to reassemble our furniture ourselves. After complaining and providing our furniture info to the movers, I suspected that I wouldn't hear from anyone to attempt to rectify the problem and I was correct. Absolutely terrible and smug "customer service" and execution is NOT worth the initial low estimate and empty promises. LOOK ELSEWHERE FOR MOVERS!!!!