REALTAKAIReviews of realtakai.com

RealTakai is a SCAM!!! I ordered over $200 worth of clothes for my son for Christmas and it never came! Not only that, but I’ve reached out via email (which is the only form of contact they share on their website) multiple times to their customer support to inquire about the order and ask when I’ll receive it, and NOTHING!…no response. I’ve tried using their order tracker and it says I have no order on file even though I have an order number with all the details of what I ordered in early December!!! What the hell!

Ordered on August 31st a pair of pants. 30 emails of them apologizing, but never sending the 60$ pair of pants and never giving a refund. Got store credit, ordered a different pair, still never came, been over 4 months, I dont care anymore. Dont order from here.

I had the same experience as someone very recently. I placed an order on 12/12/25 and never received anything other than an email saying they received the order. I emailed 2-3x and left a voicemail on the Seattle area code phone number given through my credit card company but still have never received a reply. I filed a dispute through my credit card company for a refund.

I placed an order at the end of November hoping to receive the item by Christmas. It is now a week after Christmas and nothing has shipped. I have contacted customer service multiple times and never heard anything back other than an auto reply. Definitely avoid buying anything from this company!!

Ordered 12/3 it is 12/22 and they have not shipped.(although I just got a sales email not too late for Christmas) Cannot give me an update. Have not responded to my email on 12/18 and the last response I had on 12/16 was offering only a store credit. Nothing has shipped!!! I want a refund.

Absolutely abysmal. Similar to the other reviews, I placed an order in early September that still has not been fulfilled to this day. The company claims a “delay due to recent tariffs”, but is it really worth a delay of 3 months worth to even ship my parcel? Instead of offering a refund in store credit for me to go through this horrendous wait again how about you guys start offering a full refund straight to our bank accounts.

Do not order from this company! I placed an order in early november and it still hasn't been delivered. i've emailed several times looking for updates and it takes forever to get a response. After several emails, someone finally got back to me and said they apologize it's still not been fulfilled. Not sure why this is happening. It's been weeks! Now I'm trying to cancel the order and no one is getting back to me. horrible customer service!! Do not waste your money on this company.

Ordered 4 months ago still haven’t received my parcel customer services told me they can offer me a refund as store credit. What a joke like I want to start the process all over again and wait another 4 months. Order from somewhere else Scam company !!!!!