Real Silk Life Reviews | Read Customer Reviews of realsilklife.com

Real Silk Life Reviews | Read Customer Reviews of realsilklife.com

Real Silk Life reviews

361 approved reviews, newest moderated first

suellyn F.
Apr 5, 2025
I am trying to return my order and not…
I am trying to return my order and not getting any response nor can I sign into the customer service that you said I need to return an item.This is very trying. Suellyn Felker
Response from Real Silk LifeApr 14, 2025
I apologize for causing you any inconvenience. Customer service is doing its best to resolve your product issues to ensure customer satisfaction, and we will definitely give you a refund if you insist on returning the product. The customer service team will send you a return label via email later, please rest assured.
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Julia H.
Apr 5, 2025
Wonderful products
Wonderful products! Wow, cashmere and silk pieces are so soft and beautiful!
Response from Real Silk LifeApr 7, 2025
We're overjoyed that you're loving our products! Your kind words about the softness and beauty of our cashmere and silk pieces are truly heartwarming. We pour our passion into sourcing the finest materials to create items that offer both luxury and comfort.
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Judith from T.
Apr 5, 2025
Poor customer service and poor quality merchandise
Sizes are way off. Sized very small. Dress is poor quality material and I paid $250.00 dollars for a poor quality garment. Attempting to get a refund and find how to return the product. 3 attempts but no help yet. Poor customer service. Do not use this site.
Response from Real Silk LifeApr 7, 2025
I apologize for not replying in a timely manner. We have had a few days off recently. The return label has been sent to you by email. Please check it in a timely manner.
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Josie C.
Apr 4, 2025
love the material and fitting in my…
love the material and fitting in my body I am petite
Response from Real Silk LifeApr 7, 2025
That's wonderful to hear! We're so glad the material and fit suit your petite frame so well. Your feedback means a lot to us. If you ever need more items that match this perfect fit, we're here to help. Enjoy your purchase!
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Don S.
Apr 3, 2025
Just what I wanted
Just what I wanted, the fit is perfect.
Response from Real Silk LifeApr 7, 2025
We're absolutely thrilled to hear that the item fits you perfectly and meets your expectations! Your satisfaction is our top priority, and it makes our day to know that we've delivered exactly what you wanted.
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LETICIA C.
Apr 3, 2025
Disappointed with the finish
When I read the reviews I felt confident to order the coat. It arrived this week and the finish is less than great. There is no inside lining so the coat less very flimsy. Very disappointed as I could have bought something nice and that will last me a long time.
Response from Real Silk LifeApr 7, 2025
Dear customer, we're truly sorry the coat didn't meet your expectations. We understand your disappointment. We will strive to improve the product in the future and make the images as close to the actual items as possible.
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Robert D.
Apr 2, 2025
Customer service website is not accessible.
The blazer I ordered was too small. I would like to exchange it but the website (customer service) that I need to contact for the exchange is not accessible.
Response from Real Silk LifeApr 7, 2025
Dear customer, we sincerely apologize for the trouble. Our customer staff will contact you to address this matter soon.
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Mary
Apr 1, 2025
Quality of product
Quality of product, true fit and quick mailing
Response from Real Silk LifeApr 2, 2025
Thank you so much for your kind words! Your positive feedback means the world to us. We're thrilled that you're satisfied with Real Silk Life. We'll keep working hard to exceed your expectations in the future!
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