Real Silk Life Reviews | Read Customer Reviews of realsilklife.com

Real Silk Life Reviews | Read Customer Reviews of realsilklife.com

Real Silk Life reviews

361 approved reviews, newest moderated first

Michael K.
Aug 26, 2025
Getting clothes made for one
Getting clothes made for one, take time. Real Silk, gives the time and provides quality silk, for the clothes to be fitting and comfortable. In 90 degree plus weather, they make being outside so much more comfortable and allow one to be at ease. So far have bought pajamas, shirts, underwear, and may yet branch out to other items. The quality speaks for itself.
Response from Real Silk LifeAug 26, 2025
Thank you for taking the time to share your feedback with us. We truly value your input as it helps us improve both our products and services. Please rest assured that we're committed to making continuous improvements to better meet your expectations in the future.
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Virginia
Aug 16, 2025
Ordered and was charged for 4 shirts and nothing came and no replies!
I ordered 4 silk shirts 8/6/25 and received an email right away saying. Congratulations you completed your order. But the email did not have any order number and they already charged my card for the 4 shirts. A few days later an email said my order of one silk shirt was shipping and did not mention that possibly the other 3 were on back order? It is now 8/16 and no products have arrived, the 3 tracking emails keep saying my package with the ONE shirt has landed in the US. It has been in the US for over a week . I have emailed customer service 5 times with the facts including a screenshot of my credit card charge paid to them for 4 shirts and have not gotten any reply. It’s time to get my credit card company involved to reverse the charges. Too bad as I did purchase in the past and liked the product I got. I do suggest anyone who listed they did not get a refund or reply have their credit card company reverse the charges. I am certain if enough people did that they would very quickly educate themselves on the importance of improved customer service.
Response from Real Silk LifeAug 18, 2025
We sincerely appreciate your feedback. We’ve noted your concerns and would like to resolve this for you immediately. Our team will contact you directly via email within 24 hours to address this. Thank you for giving us the opportunity to make things right.
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Maya
Aug 2, 2025
Slow Delivery and Problematic Returns so far…
Delivery took 16 days which was more than expected. I ordered L, XL, and XXL items. All are TOO small, too tight, I'm 5'6", 152 lbs, well distributed. I've started a refund and have not heard back from them in any way. So I'm wondering if I ever will. When paying over $100.00 for anything I expect good, prompt service. I really hate to go back to Amazon for silk but they do follow through. I will update this review if/when I hear back from them.
Response from Real Silk LifeAug 4, 2025
We sincerely appreciate your feedback. We’ve noted your concerns and would like to resolve this for you immediately. Could you please let us know your order number or email address to resolve this issue? Thank you for giving us the opportunity to correct the problem.
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Jonathan C.
Jul 15, 2025
Ruby was outstanding
The staff who handled my purchase were remarkably helpful and promptly corrected my mistake on the order.lt’s gratifying to experience such attention to customer satisfaction.I look forward to my next purchase.
Response from Real Silk LifeJul 16, 2025
Thank you for taking the time to share your feedback with us. We truly value your input as it helps us improve both our products and services. Please rest assured that we're committed to making continuous improvements to better meet your expectations in the future.
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customer
Jul 15, 2025
Wasted money
I was sent the wrong product and the company never responded to my email when I informed them.
Response from Real Silk LifeJul 15, 2025
We sincerely apologize for the inconvenience you’ve experienced. After reviewing our records, we couldn’t locate your email regarding this issue—it’s possible it may have been missed or filtered incorrectly. To resolve this immediately: Correct Product: We’ll ship the correct item to you right away (or issue a full refund—your choice). Direct support: We have contacted you via email, you can reply here or email us back. We value your feedback and are committed to making this right. Thank you for bringing this to our attention.
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Ken S.
Jul 14, 2025
I ordered a medium size sport coat
I ordered a medium size sport coat. I received a coat marked "L". It is way too small for me.
Response from Real Silk LifeJul 15, 2025
Thank you for your feedback, and we sincerely apologize for the confusion regarding the sizing of your sport coat. We completely understand your frustration. Clarifying the Issue: As our products cater to international customers, sizing standards may vary by region. The "L" label on your coat corresponds to the manufacturer’s sizing chart, which aligns with the Medium size you ordered in the US. We realize this inconsistency in labeling can be misleading, and we truly regret the inconvenience this has caused. Our Solution for You: Free Exchange/Refund: We’d be happy to arrange a free return for a correct size or issue a full refund—whichever you prefer. Sizing Assistance: To prevent future confusion, our team can provide detailed measurements for any item before shipping. We'll contact you directly so we can resolve this promptly. We appreciate your patience and the opportunity to improve.
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Jill M.
Jul 13, 2025
Beautiful quality
Beautiful quality. Good communication on shipping & delivery. Luv my blouse! Thank you.
Response from Real Silk LifeJul 14, 2025
Thank you for taking the time to share your feedback with us. We truly value your input as it helps us improve both our products and services. Please rest assured that we're committed to making continuous improvements to better meet your expectations in the future.
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cl
Jul 11, 2025
Quality Silk Products At Reasonable Prices
So far, I have already made quite a few purchases of silk clothing from Real Silk Life, and plan to continue to do so in the future. The silk fabric itself is of exquisite high quality, and the price point is quite reasonable for me as well. I also greatly appreciate the manner in which how the inside packaging is carefully packed-up before being shipped-off to me!
Response from Real Silk LifeJul 14, 2025
Thank you for taking the time to share your feedback with us. We truly value your input as it helps us improve both our products and services. Please rest assured that we're committed to making continuous improvements to better meet your expectations in the future.
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