RealSelfReviews of realself.com

Response from RealSelfSep 25, 2024

We’re glad to hear you felt a sense of community while researching your procedure. It’s so important to feel supported when making such impactful decisions. Regarding researching procedures, there are filters available on the review and before-and-after photos pages to help you narrow down the content. We appreciate your feedback on adding more options, and we're always looking to improve. If you’d like to make any edits to your review, please reach out to us at [email protected]. We’d be happy to help!

Response from RealSelfSep 25, 2024

Hi, Joanna! Thank you for sharing your feedback with us. Your suggestions help us make the site more useful for our community. Regarding adding your provider, the particular location you visited does not have a business page. We've added the location to the title of your review for further clarification. Please reach out if we can assist you further.

Response from RealSelfSep 12, 2024

Thank you for sharing your feedback, and for taking the time to post your experience in the community. At this time, our team does need to assist with making edits to published reviews. However, we do understand that this would be a helpful feature for our community members, and we hope we can make it a reality soon. In the meantime, we would be more than happy to help you with any changes you would like to make.

Response from RealSelfAug 28, 2024

We're thrilled to hear that you found your provider through RealSelf! We hope your procedure and recovery went well. If you haven’t had the chance yet, we’d love for you to share a review of your experience here: https://www.realself.com/reviews Our community would really appreciate hearing your story!

Response from RealSelfAug 19, 2024

Thank you for sharing your concerns. Photos accompanying reviews are submitted by the reviewer, and we agree having the same photos submitted by different reviewers is a red flag. We take the trustworthiness of our reviews very seriously. Could you send the links to [email protected] so our moderation team can look into it further?

Response from RealSelfAug 15, 2024

Thank you for your feedback. While community members control how many photos they share with their reviews, our Before and After section has many more photos available. If you’re looking for images of specific procedures, please let us know, and we’d be happy to assist you!

Response from RealSelfAug 2, 2024

Accessing photos is quick and easy - just sign into your account. If you are having trouble signing in, or searching for any photos, please let us know at [email protected]. We would be happy to assist you further.

Response from RealSelfAug 15, 2024

Thank you for your thoughtful review! We’re happy to hear you appreciate the real stories, results, and unbiased information on our site. It’s great to hear that the ability to save results and look up doctors has been helpful for you. We’re sorry to hear about issues you’ve had navigating the site. If you need assistance finding doctors or treatments, please don’t hesitate to reach out to us at [email protected]. Thanks again for sharing your experience!