Pamela M.
I’ve only printed about 30 sheets and…
Although I had an initial issue with my toner replacement, Ready Toner has excellent customer service and was very prompt at correcting the problem.
Response from Ready TonerJun 10, 2025
Dear Pamela, Thank you for your purchase and for sharing your feedback. We’re sorry to hear that your Brother printer is producing faint prints after about 30 pages when using our TN830XL toner cartridge. This issue may be related to the printer’s corona wire, which can sometimes accumulate toner dust and affect print quality. We kindly suggest you try cleaning the corona wire on the drum unit. You can usually do this by gently sliding the corona wire cleaning tab (often blue or green) back and forth a few times—please refer to your printer’s manual for detailed instructions. If cleaning the corona wire does not resolve the issue, please let us know. We would be happy to send you a replacement cartridge at no extra cost. Your satisfaction is very important to us, and we hope to resolve this matter quickly. Please feel free to contact us with any questions. Best regards, Ready Toner Team
