Reach MobileReviews of reachmobile.com

Good services, and a very affordable alternative to the big telecom companyies. However, the International Roaming plan needs some work. The billing and estimated usage is very confusing (logic and UX needs changing) and the data usage limit feature is not working. You increase it but the moment you hit 1GB your phone is not connecting anymore. I need to cancel my roaming trip and restart again which is annoying. Hopefully this will change.

I had a funky PW reset issue that I needed help with. After some troubleshooting, I got a human in chat to help me, and the issue was resolved quickly.

Great experience with Madhav in customer service. They were helpful, explained things well, and patient.

Pavitar was extremely efficient and handled my question and subsequent plan upgrade in no time at all. Reach Mobile customer service has always been amazing and is definitely one of the reasons I am a customer.

With the different carriers we have had over the years, REACH has the best customer service. They responded very qucikly to my initial inquiry and continued to keep me updated as they tried to reslove my issue and in the end, fixed the issue with my phone line. Thank you, Majid Wani.

Solved my more complicated issue very quickly and with a digital smile via chat!

Sonam was great helping me. In fact all of the techs we have had to deal with have been very helpful. We have to leave Reach due to coverage. I sure hope that the support techs with our new company are as good as the folks with Reach.

Kirti answered my questions promptly and fully to my satisfaction.