Joel and Joy R.
Had a great experience with customer…
Had a great experience with customer service today. Thank you Bhumika!
Response from Reach MobileNov 1, 2021
Thanks for the review, Joel and Joy!

Reach is a purpose-driven mobile carrier that costs less and cares more. Our affordable wireless plans run on America’s largest, fastest, and most reliable 5G network. Come join other savvy savers who have voted Reach the #1 consumer-rated mobile service on Trustpilot with 4.9/5 stars! • The nation's largest and fastest 5G network • Amazing 24/7 customer support • Save more with Best Fit™ - the plan that pays you back • Get a plan, Give a plan - empower women and students in needDownload the app to sign-up, activate your service, and more... -Manage your plan -View data usage -Purchase data top-ups -Manage autopay and billing -Turn on international roaming and international calling -24/7 chat support Getting started is simple: 1. Select your plan online 2. Get your Welcome Kit in the mail 3. Activate from the convenience of home Can't wait for you to join us!Check Phone CompatibilityView Plans
Reach Mobile (reachmobile.com) has 499 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Internet & Software · Newton, Massachusetts
Excellent

Internet & Software · Boston, Massachusetts
Excellent

Internet & Software · Boston, Massachusetts
Excellent

Internet & Software · Watertown, Massachusetts
Excellent
499 approved reviews, newest moderated first
Joel and Joy R.
Had a great experience with customer service today. Thank you Bhumika!
Response from Reach MobileNov 1, 2021
Thanks for the review, Joel and Joy!
Lou
Reetika was very helpful in answering all of my questions. Great customer service. I have been with Reach for nearly 3 years. There plans are very competitive and I’ve never had any connection issues. I would highly recommend giving them a try. Very dependable service provider and coverage is excellent.
Response from Reach MobileNov 1, 2021
Thank you so much for being such a long time customer! We love to see it! <3
Caleb H.
Anita answered my question about the phone order online and helped me with the sim card and plan order. She was very knowledgeable and gave me options to choose what plan and order date shipping. Overall good customer experience with Anita. Can't wait to get the new phone and service!
Response from Reach MobileNov 1, 2021
Can't wait to have you on board! Thanks for chatting and signing up!
Ray V.
Just spent a half-hour or more with Anita in a live-chat service request. She was very patient and knowledgeable. We tried many things to fix a data connection problem. Turned out to be user error. I continue to be pleased that we made the switch to Reach Mobile.
Response from Reach MobileNov 1, 2021
Hey Ray! We always appreciate patience through troubleshooting and are so happy to hear your experience was a pleasant one! Thanks for coming on board!
Jennie G.
Very accessible during switch. Helpful, good plans and great coverage. Highly recommended.
Response from Reach MobileAug 25, 2021
Thank you so much!
Tim
Bhumika was very patient and knowledgable in helping me activate my phone on the Reach service. The quality of customer service alone is enough reason to switch from Verizon to Reach!
Response from Reach MobileAug 25, 2021
Welcome to Reach! Bhumika is awesome :-)
Steve A.
Quality and price. The phone service is excellent and at an affordable price. Customer service has also been very friendly and helpful.
Response from Reach MobileAug 25, 2021
Can't ask for much more than that!
L.M.
Reetika Representative was helpful in getting my network back up.
Response from Reach MobileAug 25, 2021
Wahoo!