Raypom OfficialReviews of raypom.com

Raypom products are not all as described. We ordered a light ($300) that was described as being able to change the light from cool (4000K) to warm (3000K). Wrong. It only dims. You CAN return it but shipping to China is more than the light costs. You will also NEVER get a customer service response. Had to open a case with PayPal to get anything. I have another light from Raypom that came with no instructions. NO ANSWER from customer service on that either. DO NOT BUY from Raypom.

I'm so disappointed to with the reviews that I'm reading. I've even emailed and started a chat with this company to ask a simple question about a product, but I've received no communication. I am opening a restaurant in a few months and there are a few lights on their website that would be perfect, but i cannot take the risk of spending so much money and not getting what I ordered and not getting it in time. well I guess my search continues.

Worst service ever. Please do not buy anything there.

Do Not Order From Raypom. Took forever to receive the product. Was not what I expected. The product came from China and it is too costly to return. I have to eat that cost and will not order anything from Rayom again. Buyer be ware!!

Note to self: google reviews before ordering from a new company. Product is extremely poor quality. Admittedly, it wasn't expensive but I paid extra to have it delivered within a reasonable time frame. Quality is really bad. Mark it down as a lesson learned.

Just read these reviews unfortunately AFTER i had placed my order. Just don't do it. Don't be sucked in by their flashy photos Don't be sucked in by their promise of early delivery after paying an additional $70 Don't think that anything is ok once it arrives They are as most of the other reviews say, a SCAM

If I can give 0 stars I would. This company sucks ass. They are a huge scam. Paid $250 for a light fixture. 5 months ago. Just got in in, had to wait for the electrician to come back to install & it does NOT work. During those 5 months I kept getting auto generated emails “thanks for you patience,your shipment is on its way” “thanks for your patience your shipment is on its way” no one can tell me where the eff it was “on a boat” where?? In the Atlantic? Pacific? Antarctica region? Whereee?? I got ripped off and more greys So if your looking to have an anxiety attack over a lighting company…this is the place to order from

This company stinks!!! I ordered a light fixture and decided against it after I ordered (within 5 hours). Tried to cancel and was told that it was too late to do so as it had already processed. I was told that I'd have to pay to mail to to CHINA for the return. WHAT A SCAM...I would pay more for postage going to China than I paid for the fixture. DO NOT ORDER FROM RAYPOM.