Raypom OfficialReviews of raypom.com

This company is a scam. They make cheap toy like items and sell them as if they are real. They are cheap looking plastic or fiber glass and they are entirely too small to use in a real home. Stay away from this place. I tried to return the items back after receiving one broken and all of them were awful and as I said, they would never fit in a real home. The price to return them was just as much as I paid. I lost out on over $200. Ripoff.

I bought and paid for 2 lightfittings on the 8th May 21. No comms from them after that. Thank God I paid via PayPal. Spoke with PayPal today 7.5 weeks after placing my order. Also, after emailing this company , PayPal refunded my money straight away. The company came back via email and said they had no recall of my order but guess they were happy to take my money. Fraudulent company, PayPal refunded me and said they are not dealing with them again. be warned , I did not receive my orders and from my experience are not worth approaching, bloody scammers and fraudsters. Bad bad experience. Don't go there.

Avoid this company. Returns are impossible and yes, broken thin glass comes in. Photos are inaccurate and items are cheap and tacky looking. I wish I had seen this before I ordered 2 items. Go elsewhere.

Stay away from this company. Like many of the reviews, they sent a cheap not working light fixture that was also scratched and they offered a 15% discount to keep the broken light or I have to pay to ship it back to China. They are horrible at customer service and they’re going to take my money. Never never buy from here.

Terrible customer service. Received damaged lamp. Contacted online customer service. After multiple email exchanges during last two weeks, still cannot get replacement part nor my money back. Very unprofessional responses and it takes more than 24 hrs for the customer service to respond for each text/email. Tracking system is outrageous. Another order I placed about a month ago did not have tracking updates since then. Customer service is not responding on the status of that order.

Stole my money. Do not buy anything from them

Poor customer service. Lights are not rated for install by a licensed electrician in Canada. Of course when I tried to reach them back they are no where to reply to!

Fraude ! Les luminaires ne répondent pas aux normes américaines. L’électricien a refusé d’installer les luminaires car non conformes. Après avoir reçu l’argent, l’entreprise ne fait aucun suivi...la politique de retour/remboursement est une arnaque autant que leurs produits.