Rattan Ebike StoreReviews of rattanebike.com

Commende pas complette apres mail aucune reponce en attente des acsessoires commender en plus

Super produit Il y a beaucoup de fonctions mais le mode d'emploi n'est pas en français c'est dommage Il va falloir que j'essaye au fur et à mesure

Ho acquistato direttamente dal sito del produttore una Rattan LF Pro e, oltre ad una consegna perfettamente nei tempi previsti, la bici rispecchia perfettamente quanto descritto. Inoltre avevano già inviato con un altra spedizione gli accessori in regalo ma la mail era finita tra le spam e scrivendo direttamente al servizio clienti hanno risposto immediatamente con il tracking del pacco arrivato in meno di 15 giorni. Consigliatissimi

Rất tuyệt vời

Everything works well.

I was out of the one year warranty period by a few months. I was hoping that because I purchased two E-Bikes, that I would get a little more consideration as to the parts I would need and a discount to the price of each part. I got the parts quickly and eventually got the problem fixed.

I recently purchased 2 LF Ultras. Before deciding Rattan answered my questions in a timely manner via text and email. The first one arrived fast and in perfect condition. The second one arrived had some minor shipping damage and I sent a email describing it mostly to let them know the shipping company did poorly. Without asking, they sent a new front fender and touchup paint. The bikes are everything that I had hoped for and more. Almost ready to go out of the box, they are well built and lots of fun. Rattan was easy and always quick to respond to anything I needed and more. It was a pretty big purchase and I do not think it could have gone any better.

Bought a Rattan LF ultra to do school pick ups and my son and I are loving it. It is quite heavy but once the boost kicks in, everything is effortless especially helpful since we live in a very hilly area. I got it with a basket but it did not arrive the same time as the bike (still otw as of writing this review) so I thought it was forgotten. I contacted Rattan support and they were responsive. I found out through reaching out that they are shipped separately, as the basket itself is from mainland China. I wish this was mentioned from the beginning to minimise the anxiety. That said, the bike itself arrived in less than a week of ordering which was fantastic.