Rattan Ebike StoreReviews of rattanebike.com

The product is really good. We bought my daughter's bike for her 18 years and she is happy!

Nice seller ! Good bike! ;)

We purchased a couple Rattan folding e-bikes about five years ago. We were now looking for full size 26" fat tire e-bikes. Our folding Rattan e-bikes have been trouble free so we felt good buying from Rattan again. We purchased two bikes which arrived two days after they were ordered. The components and quality of these new bikes are a step up from our older folding e-bikes. Most of the 26" fat tire e-bikes out there are very similar. The Rattan has a strong frame, good welds, strong 750W motor, hydraulic disc brakes, torque sensor with very little delay, 8-speed, nice color display with lots of programmability. You get a lot for your money with Rattan. You can spend quite a bit more for the brands that advertise more, but you don't really get a better e-bike. We replaced the seats with wider comfort seats and replaced the handlebars with ones that have a higher rise. For us, this results in a more relaxed, upright riding position The reason for 4 stars is because the packaging was not good. They arrived in simple cardboard boxes with very little protection. Both bikes arrived with large gashes/scrapes in their frames in the same location. This doesn't effect their usability, but when I get a new e-bike I don't want it to be scraped up when it arrives. I contacted customer support and they said they would send me some touchup paint. Unfortunately, they never did send the touchup paint.

ATTENZIONE!!! LE RECENSIONI SONO TUTTE FALSE E LASCIATE SOTTO RICHIESTA E PAGAMENTO DELLE STESSE. LE BICICLETTE SONO VERGOGNOSE. SPENDETE DI PIU, PERCHE QUESTE SONO BICICLETTE USA E GETTA E IL SERVIZIO DI ASSISTENZA è INESISTENTE. LA MIA BICI DOPO 350 KM SI è INCENDIATA . VEDRETE, ALTRI 2 ANNI E QUESTA AZIENDA NON ESISTERà PIù. WARNUNG!! DIE BEWERTUNGEN SIND ALLE GEFÄLSCHT UND WURDEN AUF ANFORDERUNG UND BEZAHLUNG ZURÜCKGEGEBEN. FAHRRÄDER SIND BESCHÄMEND. GIB MEHR AUS, DENN ES HANDELT SICH UM EINWEGFAHRRÄDER UND DER UNTERSTÜTZUNGSSERVICE IST NICHT VORHANDEN. MEIN FAHRRAD FING NACH 350 KM FEUER. SIE WERDEN SEHEN, IN WEITEREN 2 JAHREN WIRD DIESE FIRMA NICHT MEHR EXISTIEREN. WARNING!! THE REVIEWS ARE ALL FAKE AND LEFT UNDER REQUEST AND PAYMENT OF THE SAME. BICYCLES ARE SHAMEFUL. SPEND MORE, BECAUSE THESE ARE DISPOSABLE BICYCLES AND THE ASSISTANCE SERVICE IS NON-EXISTENT. MY BIKE CAUGHT FIRE AFTER 350 KM. YOU WILL SEE, ANOTHER 2 YEARS AND THIS COMPANY WILL NO LONGER EXIST. ATTENTION !! LES AVIS SONT TOUS FAUX ET LAISSÉS SOUS DEMANDE ET PAIEMENT DE LA MÊME CHOSE. LES VÉLOS SONT HONTEUX. DÉPENSEZ PLUS, CAR CE SONT DES VÉLOS JETABLES ET LE SERVICE D’ASSISTANCE EST INEXISTANT. MON VÉLO A PRIS FEU APRÈS 350 KM. VOUS VERREZ, ENCORE 2 ANS ET CETTE ENTREPRISE N’EXISTERA PLUS. ADVERTENCIA! LAS RESEÑAS SON TODAS FALSAS Y SE QUEDAN BAJO PETICIÓN Y PAGO DE LA MISMA. LAS BICICLETAS SON UNA VERGÜENZA. GASTA MÁS, PORQUE SON BICICLETAS DESECHABLES Y EL SERVICIO DE ASISTENCIA ES INEXISTENTE. MI MOTO SE INCENDIÓ TRAS 350 KM. YA VERÁS, EN OTROS 2 AÑOS ESTA EMPRESA DEJARÁ DE EXISTIR.

We love the Rattan LF pro 2026, because we like to bike into the mountains and this bike is really strong for that kind of work to. And just go to The Beach or supermarkt.

Vélo commandé et jamais reçu, Rattam traîne à me donner des informations et à me rembourser

It is completely shit, the company is shit, and the bike is shit. After having this bike for less that 6 months (I bought my bike in February 2026), the bike comes with a ton of problems. First, the brakes failed, which almost cause me to get hit by a car, even after I tuned it, it still does no good. The cable for the cable hydraulic brakes are terrible quality, with them having the possibility of snapping and breaking (my cable has so many breakages, it makes this bike a complete danger hazard. The system cuts out when riding, and gradually gets worse, and finally, the pedal assist completely stops, even though screen still turns out. It is completely scam and danger to the consumer. I spent so much of my personal savings (I am a student) to save up for an ebike, and through the reviews I thought Rattan what a good option, instead I got this absolute shit piece. The customer support is even worse, they will act like they are accommodating and ship you parts (which they think could be the issue) so you can fix it yourself, completely not taking into account that the customer might not have the time, skills, resources, needed tools, or experience to do so. They are a damn joke and complete disgrace. I even bought the 3 year warranty, and this is what it gets me. Do not buy from this brand, do not put yourself through the grief, and danger. They are not worth it. HIGHLY DO NOT RECOMMEND

Everything is great! The product is a high-quality product, the delivery service superfast, the price is very good. I am very happy😊