RARE-ROMANCE™Reviews of rare-romance.com

My earrings are amazing and they get lots of compliments! No complaints about the service. Shipping was smooth.

Just love this jewelry! Completely unique! Well made too.

Unique jewelry design. The quality is top-notch - every small detail is thought out. Obsessed 🖤

Website is and has always been straightforward to use and shipping is quick. I purchased their dagger earrings in 2022 and now cross heart hoops(the pair options)? Some time ago for sure, but one of them got stolen from me. A disappointing loss of what $32? Anyways, the other one is going strong and I never take it off. I sleep, run, and shower in them with no problems. The stainless steel really holds up and it's gotten me so many compliments. I personally would only buy the silver versions of the jewelry since anodized coating can wear off, but they will last you a lifetime and your grand children's lifetime provided if you don't loose the piece.

I’ve been a loyal customer of Rare Romance for a long time and have purchased many items over the years. Unfortunately, my last two orders have been very disappointing and have affected my overall experience. The first issue was with a pair of earrings that arrived in poor condition. Thankfully, customer support handled it well and sent me a replacement without much trouble. However, the second issue has been much more frustrating. I ordered a bag for my girlfriend for an incredible $300. When it arrived, it already had visible scratches. I contacted customer support, and they informed me that the fulfillment team deemed the scratches “too minor” for a replacement. On top of that, I was told I would have to return the bag at my own expense, including losing the money I paid for shipping and taxes. This damage is clearly not my fault, and yet I’m being asked to take on the cost and inconvenience. On top of that, I’ve now been waiting over a week for a proper resolution, and still haven’t received a final answer. I’m truly disappointed to write this review. I used to love Rare Romance, but this situation has really shaken my trust. I hope someone from your team will reach out and resolve this properly — if so, I’m more than happy to update or remove this review. [#74902] / now they argument with handmade product and so on, if you order a bag from nylon it should be perfect, it’s not leather or that material

The website was easy to navigate and the updates I got on my order were really beneficial. When the chain arrived I was pleased with how light yet durable it is, other chains weigh on my neck throughout the day but this one is comfortable and really shows off my style. The crosses are perfect for a dark gothic aesthetic. I will be buying more pieces in the future! :D

Didnt respond

I ordered a paid of EARRINGS and immediately after I purchased I emailed and messaged stating if they were the small ones I want to cancel my order, they never replied and sent Me ONE EARRING! buyers beware you are paying for ONE earring. They have not refunded me I was very clear early on I didn't want the small ones! Will never buy from again