Caro N.
I absolutely love all your products
I absolutely love all your products. I recently received the demon hoop, which i loved, but it broke the first time I wore it. I was expecting customer service to be a bit more helpful in fixing the situation as I have purchased from you guys at least four or five times.
Response from RARE-ROMANCE™May 10, 2024
Hi Caro! Thank you very much for bringing this to our attention! I just had a look and I see that you opted for the store credit instead of he replacement of the product. Let me reimburse you real quick for the extra costs you had because of this! So sorry about that. Hop everything is perfect now with your new piece :D Don't hesitate to email us if you have any more questions or concerns.




