RARE-ROMANCE™Reviews of rare-romance.com

I am STILL waiting for both my packages I ordered over 2 weeks ago. I have placed a lot of online orders the past few months and have had zero issue with any of them. Use a different delivery service other than UniUni or update the actual arrival on your website 😡

I haven’t received my order.

Hello, I’ve been going back-and-forth with Grase she’s been a lot of help with my last order. I purchased a pair of gold flame earrings a couple weeks ago and and check out after I paid. I noticed that I purchased two pair of gold flame earrings so I am mediately emailed and she responded and help me take one out so she refunded me for one and then the other one was being shipped to me, they got shipped to me but then I got returned to you guys because the address was insufficient. I’ve had stuff mailed by you guys to this apartment. Not sure why I didn’t work this time. Yesterday I got an email notifying me that a product was being shipped to me. I open the email and noticed that it was the wrong item last month. I purchased a heavy chain from you guys. I got it I love it but it’s not the right product. The product is one pair of gold flame earrings, now that old pair that was being returned to you guys is the one that I. Also, when I go to order history on your website, the gold flame earrings are not in the history. I’m not sure why, so maybe that’s why the heavy extra chain was shipped to me because that was the last order I put but the last order I put that is not on there was a pair of gold flame earrings. The order number on shop app is 42680 My address is 11711 collet ave, apt 2632, Riverside CA 92505

I purchased for around £200, took some time for the delivery even if we paid around £20 in extra delivery cost. Then yesterday Fedex presented me with an invoice for £70.51 for Original Duty 5.15, Disbursement Fee 12.75 (surely that should have been included in the 20 that I already paid?) and then on top £52.61 VAT - this is very very disappointing as I had expected around 30 on top but it more than doubled. Unacceptable and how ever good the Jewellery is, a hidden cost of almost 40% is outrageous.

I have several pieces from here that I've collected over several orders! I love many of them like my statement pearl cross chain and my bite me dual chain and I have a couple pairs of earrings and pendants! However some of my other pieces like the reflective pearl chain and the pearl Cuban chain have both broken. It is very disappointing since they've advertised "engineered to last a lifetime". My pearl Cuban chain lasted a little over a year (it broke when i was adjusting it around my neck since the excess chain likes to move to the front and dangle), and my reflective pearl chain after only a couple wears (it broke when i was taking it off before i showered). This has made me weary of placing more orders. With how expensive this jewlery is (which I don't mind spending if quality is there) I expected my chains to last longer... or even a lifetime like advertised. Design is 5 stars but quality while factoring price point I have to bump it down to 2.

I love the ball and chain flail earrings, but the flame studs came with the least secure backs I’ve ever seen. Given the price of the products I would hope that everything I received would have been of the highest quality. I’m a bit disappointed in this oversight. Can only recommend 2/4 things I got.

i never received the baby devil pendant with the chain. the chain came in but i never got the pendant with it. the chain is good and pretty strong.

Items do not seem to be crafted with care. Jump rings are cheap and wires are flimsy. Very disappointing.