Rapid Radios is the only 2-way radio walkie-talkie with nationwide range and no monthly fees. Enjoy crystal clear, private communications with Rapid Radios!
Rapid Radios (rapidradios.com) has 359 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
rapidradios.com
Website
rapidradios.com
Category
Computers & Phones
Location
Grand Rapids, Michigan
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 73% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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I saw an ad for these and made the purchase. I actually have tested them out from Nevada to California, and Nevada to New Orleans and the clarity is awesome! Almost more clear than my actual cell phone. Not crazy about the yearly subscription, but it doesn't seem to crazy.
Response from Rapid RadiosJan 20, 2026
Thank you for sharing your experience! We’re thrilled to hear you tested your radios over such long distances and were impressed with the clarity—especially compared to a cell phone. We appreciate your feedback on the annual service fee as well, and we’re glad the overall performance has made it worthwhile for you.
– The Rapid Radios Team
DD
David D.
I bought 2 radios
I bought 2 radios, they work great!
Response from Rapid RadiosJan 19, 2026
Thank you for your feedback! We’re glad to hear your two radios are working great and meeting your expectations. If you ever need assistance or have any questions, our team is always here to help.
– The Rapid Radios Team
DM
Darrick M.
We have been using rapid radios in our…Towing’s job
We have been using rapid radios in our tow company now for about a week. 2 of us have purchased a combined 8 radios and they work amazing and work flawlessly. We have 6 of the regular radios and I ordered a base/car unit and the new Rad1 unit. Being 2 of us order we have 2 different groups but rapid radios has a super simple form to group them all together so we can all be on 1 group and talk to each other! Their customer service is super fast and super helpful even through email! I recommend this company 1000% and I think we are going to order radios for all of our drivers to be able to communicate easily
Response from Rapid RadiosJan 19, 2026
Thank you so much for the fantastic review! We’re thrilled to hear that your tow company is already seeing great results with the radios and that everything is working flawlessly for your team. It’s awesome that you were able to easily merge your groups and keep everyone connected on one channel — that’s exactly what we aim for: simple, reliable communication.
We also appreciate the kind words about our customer service. Our team works hard to provide fast, helpful support, even through email, so it means a lot to hear that it made a difference for you.
We’re excited to support your growing fleet and look forward to helping you get all of your drivers connected smoothly!
– The Rapid Radios Team
DA
Daria Ann Demers P.
Patsy was great!!!!
Patsy was great! The form auto populated with a friend’s information by mistake and I didn’t catch it until afterwards. I threw a hail mary and emailed the company and she got right back to me and changed the shipping address! Wow! That’s never happened to me before! Great customer service!!!
Response from Rapid RadiosJan 16, 2026
Thank you for sharing your experience! We’re so glad Patsy was able to jump in quickly and fix the shipping address for you. Mistakes happen, and we’re happy our team could make it right with a fast response. We truly appreciate your kind words and support!
– The Rapid Radios Team
BI
Bill
We go to a lot of Jeep events where…
We go to a lot of Jeep events where everyone has a CB or something similar. Rapid Radios gives the group I’m with to communicate with each other without dealing with all the other people. Many times we don’t have cell service when out on the trails.
Response from Rapid RadiosJan 15, 2026
Thank you for sharing your experience! We’re glad to hear Rapid Radios have been a great solution for your Jeep events and trail rides. Having a private group channel makes it easy to stay connected with your crew without the noise of other users on CB or similar radios. Even in areas with limited cell service, our devices are designed to keep communication clear and reliable whenever a connection is available.
We appreciate your support and are happy Rapid Radios have become part of your off-road adventures.
– The Rapid Radios Team
SC
Shayne C.
If You Are a Prepper
If you are a prepper, don’t waste your money. They get around saying that the radios will work when s*** hits the fan, but if all cell networks go down, they will not work. To truly ensure your family’s safety when the time comes, get a different radio.
Response from Rapid RadiosJan 15, 2026
Thank you for sharing your perspective. We want to clarify that Rapid Radios are Push-To-Talk devices, which rely on existing cellular networks to operate. They are designed to provide nationwide communication where traditional two-way radios and cell phones often struggle—especially in areas with limited local coverage.
While no cellular-based device can function if all networks are completely offline, Rapid Radios are intended to offer reliable long-range communication during everyday emergencies, natural disasters, travel, and remote work scenarios where standard walkie-talkies fall short.
For customers who are specifically looking for an option designed for emergency-only use such as prepping, we also offer the My Emergency Radio, which is intended for critical communication situations.
We always strive to be transparent about how our technology works and are happy to answer any questions to help customers choose the solution that best fits their needs.
– The Rapid Radios Team
JL
Jerry L.
Rapid radio is quick to help
Rapid radio is quick to help. I highly recommend this company for your radio needs. Great customer service Great product
Response from Rapid RadiosJan 14, 2026
Thank you for the great review! We’re happy to hear that our team was quick to help and that you’re enjoying both the service and the product. Your recommendation means a lot to us!
– The Rapid Radios Team
DR
David R.
There's a yearly fee of $50 per unit
There's a yearly fee of $50 per unit. Not to mention the fact that rapid Radios states there's 0 lag between 2 or more units when in fact there is a delay during transmission. In fact it has such a delay that I went back to Motorola setups and dont have any lag whatsoever. Sold my rapid Radios base units and have 2 handheld units in the process of selling.
Response from Rapid RadiosJan 12, 2026
Thank you for sharing your feedback. We understand that the yearly service fee and transmission delay did not meet your expectations, and we’re sorry to hear that your experience did not align with what you were hoping for.
Our radios operate over LTE networks, which can introduce a slight delay depending on coverage, network conditions, and location. However, under normal conditions, the delay should not exceed 1–2 seconds. While many customers find the performance reliable for their needs, we recognize that different setups and use cases may require different solutions.
At this time, we do not see any correspondence regarding the lag issue, which would have allowed our team to troubleshoot the concern. In some cases, replacement radios are needed to resolve performance issues, and we would have been happy to assist.
If you would like to discuss your experience further, please feel free to reach out to us at [email protected]
so we can review your account and explore possible solutions.
We appreciate you giving Rapid Radios a try.
– The Rapid Radios Team
