Rapid RadiosReviews of rapidradios.com

Custom order, great customer service. The radios work so well. I use them between NYC and Florida with no issues and super clear reception! Highly recommend!

I tested Rapid Radios for communication between Missouri City, TX, and Cleveland, TX—an impressive distance of about 70 miles. The performance was outstanding! The signal remained clear and reliable throughout the entire range, even across varying terrains. Whether you're coordinating business operations or just staying in touch over long distances, Rapid Radios delivers exceptional quality and dependability. Highly recommend for anyone needing top-tier communication tools!

I love my radios! My family has benefitted so much from them. My children are too young for a cell phone, so I got radios and they are amazing! Even work at our property in the UP of MI. And no cell phones work there! Game changer!

Steve at Rapid radio has been extremely helpful. We are a large institution. We were able to demo around 12 radios. This gave the departments a chance to use them and ask questions. We built groups and subgroups to reduce chatter on the main channel. We can now effectively communicate with all our satellite campus's, across West Michigan, at the touch of a button. When we had questions Rapid Radio was very responsive. The support we have received is second to none! We are looking forward to getting our hands on the upgraded WIFI radios come the beginning of the year!

These Radios work amazing. I went to Mexico with my friends back in June and I brought one of the radios with me. I was able to talk to family and friends back home in Michigan clearly and quickly. These radios saved me from having to buy a International data plan for my trip. I continued to use these radios when I got home from Mexico and they are awesome.

I had ordered the ERG emergency radios the first time I got them and they were very complicated to set up if you dont know anything about repeaters or Ham radios send them back and I kept calling the company for customer service they never answer and keep you on hold if you email them it is a little faster and also they have no tech support and so I send the first 2 radios back and ordered the nextel like radios it took 2 weeks to order and still have not received them they kept sending me delayed emails finally today I get an email stating that UPS has them and will take another 5 days! Here is the kicker I only live an hour outside there company, I suggest don't buy these radios but mainly there customer service, its terrible especially if you need someone to walk through with you on how to set these up!

SEE UPDATE BELOW INITIAL REVIEW….. So first let me say that overall the radios work great. I used the radios and they worked from Illinois to Ohio and from Michigan to Illinois and they were clear and worked as they said, so I’m satisfied there! The radios allow for different talk groups, so you are able to speak with multiple people on the different talk groups so they can’t hear each other. So you can have an immediate family talk group, extended family talk group, work talk group, kids talk group, etc. This is an awesome feature, only problem, and a HUGE problem is the fact that the radios do NOT scan the various talk groups. So if I’m on my immediate family talk group, and someone on my extended family talk group try’s to contact me, I would have absolutely no clue they were attempting to reach out to me because the radios do not scan the various channels. As a retired State Trooper, I can tell you with 100% certainty that the scanning of channels is huge, from the emergency channel, to the other surrounding Districts channels, to simply the car-2-car channel to the guys trying to set up lunch, if I didn’t have the capability to hear what was going on around me, people could get hurt! Come on Rapid Radios, this is a very basic function that should be retrofitted on all radios, simple common sense. Unfortunately Rapid Radios on their web site provides misleading information as it relates to their reviews. When I looked at the reviews, there is a table that has a 1-5 star reviews and how many each number has obtained. They also list the verbiage of all the 5 star reviews. There are NO 4,3,2 or 1 star reviews, they are all 5 star reviews. I wrote a review and gave them 3 stars. As of today I still do not see my review either in the numerical portrayal or the verbiage of my review. It is extremely suspect that Rapid Radios does not post ALL of their reviews and only post their 5 star reviews, and attempt to mislead the public that every single person that has purchased their product gave them 5 star reviews. Makes you wonder what else they are hiding if they are being misleading on the facts. Again, I don’t want to take anything away from Rapid Radios as to how well the radios work from point A to point B. My issue with the radios is simply it does not scan and that’s an essential common sense function of any radio. I also have an issue with the misleading information that every one who purchased their radios and left a review gave 5 stars, they simply don’t post those who gave less then 5 stars. UPDATE: On November 22, 2024, I received a call from an individual who identified himself as the COO of Rapid Radios Tim Short and left me a message to contact him regarding my concerns from my review. I spoke with Rapid Radios on November 25, 2024 and explained my concerns as to why I felt the radios were lacking and needed improvement. I also spoke of their customer service and how they needed to better serve customers who call regarding any issue. Short advised me that the radios do have the capacity to “scan” other talk groups while you’re on a different talk group. I had advised Short that when I asked that specific question of customer service, I was advised the radios did not have the ability to scan. Short advised me that the radios do have that ability and that he would personally handle the change to ensure the radios would “scan” other talk groups if I provided him the radio name and talk groups I wanted to “scan”. On November 27, 2024, I was able to provide Short with the requested information to make the requested change. Within minutes I received a text message from Short that the change was made and to test the radios to ensure they worked. After checking, indeed the radios “scanned” other talk groups while I was on a different talk group. SUCCESS!! Having the ability to speak on one talk group and hear other talk groups that you’re not on is a huge safety advantage. We all have immediate families, we all have extended families and friends and even those we work with. It’s nice to know that conversations that you have with your immediate family is not going to be heard by extended family, friends or co-workers. I appreciated the fact that Rapid Radios reached out to me to address my concerns and I hope that the suggestions that I made regarding other issues are also addressed. I hope in the future Rapid Radios installs a simple press to scan so the customer can activate or deactivate on their own.