Dale K.
Amazing Website for API's
I've changed my review. Support did sort the issue quickly but please, sort our the UX. It's pretty confusing. --- Amazing Website for API's - Horrible Execution. Nokia should have stuck to making phones. They rebuilt the website and it's even more complicated than before. Cannot even add a new billing card so our production instances don't have access to critical APIs.
Response from RapidAPIOct 9, 2025
Hi Dale, We’re very sorry to hear about your experience and understand how disruptive it can be when billing issues impact critical API access. Please accept our sincere apologies for the inconvenience. We want to let you know that we’re actively reviewing your support ticket #120506 and are committed to improving the way we support users in situations like this. In the meantime, if there’s any additional context you’d like to share, please reply directly to your support ticket or contact us at support.rapidapi.com. Thank you again for taking the time to share your feedback.


