Ranked AI provides industry leading AI SEO software, paired with SEO professionals that handle the implementation of everything for you. Starting at $99/mo. 5000+ clients and growing, we help businesses understand their AI search visibility and provide a measurable ROI. For agencies, we white label everything. In business since 2016.
Ranked AI (ranked.ai) has 221 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
ranked.ai
Website
ranked.ai
Category
Sales & Marketing
Location
Miami, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 14% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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A Trusted SEO Partner That Helps a Small Team Punch Above Its Weight
We started working with Ranked in July 2025, and they’ve been a great extension of our small marketing team ever since. Because we don’t have a large internal SEO team, it helps to have a partner who keeps a close pulse on what’s happening in the SEO world so we can stay focused on what matters most.
Since partnering with Ranked, we’ve seen our rankings improve, but what stands out most is how proactive they are. They’re always looking for ways to strengthen their dashboard and reporting based on what’s happening in the industry and what customers need.
Their team is also incredibly responsive and easy to work with. When questions come up or we need guidance, they’re quick to jump in and help. It feels less like working with a vendor and more like having a knowledgeable partner alongside us.
TO
Tomono
No evidence of backlinks after nearly 4 months
We worked with Ranked.ai from early November until the end of February, including their free trial. First impressions were very positive: the onboarding call was professional, the process was clearly explained, the team were responsive throughout the early stages, and their new dashboard is simple and clear.
Q) So what was the issue?
A) Backlink delivery and reporting
Ranked’s own service overview states that the Standard plan “acquires 4 links per month on average” and that outreach links are reported “by the end of month 2 or 3.” After nearly four months, our dashboard still showed no new backlinks, and no outreach report was provided.
Over several weeks, I asked for:
- confirmation of how many backlinks had been secured
- examples of any URLs
- a resend of the outreach report they said had been sent
I was told there was an issue with sending the backlink report and that it would be with me “soon.” When I finally received a specific date, nothing arrived.
Despite repeated requests, I did not receive a number, a single example link, or a working report. The replies were polite and frequent, but they did not answer the core question. I was repeatedly told the team was “looking into it” or would update me “shortly,” but no evidence of backlink delivery was ever provided.
Outcome
SEO takes time, so I wasn’t expecting major ranking changes within four months. The issue was that the core deliverable required for long‑term progress - backlinks - was never evidenced. Without a report or even a single example URL, it was impossible to understand what had been achieved or how the service was progressing. Even a simple “we are working on acquiring X number and will let you know by X date” would have been welcomed.
Instead, Ranked.ai cancelled the subscription and issued a full refund, which I appreciated. However, it did leave me wondering why a refund was provided so quickly rather than simply giving an update on backlink acquisition - something clearly stated in their service overview.
All in all, I found the experience disappointing, especially as it started off so promisingly.
Response from Ranked AIMar 2, 2026
Hey Tomono,
You are 100% correct. We told you multiple times, nearly every day that we report outreach links by the end of month 3 onwards. That's put into monthly reporting. The reason that you were told by our support team that we were looking into it is because you messaged us multiple times every day about it, even though we are crystal clear in our service documentation.
I wish backlinks could be instant. But it simply is not possible if you want quality. We were accurate with our timelines.
Then, you requested a full refund and we discussed further last weekend, which I did promptly. Not sure what else we could have done.
We are not able to provide backlinks quickly and we were accurate with what we told you. No genuine provider is able to. Sadly, when businesses sign up directly with us, this can be hard to understand.
Wishing you all the best.
- Harry
VP
Verified Partner A.
Very positive experience overall
I’ve had a very positive experience working with this team. They’ve been professional, responsive, and easy to communicate with throughout the process. Everything has been handled in an organized way, timelines were respected, and any questions or requests were addressed quickly. It’s clear they care about doing things properly rather than rushing work, which made the whole experience feel smooth and reliable. Definitely a team I would feel comfortable working with again.
MP
Mitch P.
Ranked is the best
Ranked is the best! Amazing customer service and a great product. I have had over 20+ clients using Ranked and it was a excellent experience. Ranked felt like an extension of my team and went above and beyond everytime. Highly recommend : )
RL
R L.
Team is great to work with and very…
Team is great to work with and very knowledgeable. They are always willing to work with us provide the best solution.
GH
Gareth H.
2 years and rankings still getting better
I’ve been using Ranked.ai for about two years now and it’s been a great addition to my business.
The software alone is worth the money. It makes it really easy to see rankings and track progress, and my rankings have clearly improved and are still continuning to improve. Their articles and topic suggestions are always on point, the research has consistantly been excellent, and with Google and AI constantly evolving, they’ve stayed on top of those changes too.
What impressed me most though is the after service and support, which is amazing and honestly quite rare to see nowadays.
I’ve even recomended it to a few friends and they’ve all been really impressed too. Solid platform backed by genuine support.
LI
Lisa
Great customer service
I run a small therapy practice and have been really impressed by the customer service and quick turnaround. I’m still at the early stages of my membership, but wanted to highlight the team’s genuine human approach and the 24-hour support.
PA
PPD Alliance of I.
Helped Our Non-Profit Gain More Awareness
We are a small non-profit run entirely by volunteers and donations and we wanted to make sure people know we are there to help people but just weren't getting much traffic. I worked with Ranked and they have worked on our SEO, Google Business Page and blog posts and we are getting so many more visitors to our website and awareness to our cause. They are so helpful and know what they are doing!