Heinrich du P.
No SERP Movements / No work done
We used ranked roughly for about 4-5 months late 2023 going into 2024. I own an SEO agency currently with 67 SEO clients... (some is with is now for 5-6 years). I wanted to trial Ranked to see if they can help lift our workload (instead of hiring more staff). We had about 3 clients with Ranked (2 of those clients has since left us) Their content distribution is great (although some clients did say they think it is AI written content.. now nothing wrong with AI content, we also use AI for content... but Ranked sells theirs as Human Written), I can neither confirm or deny this I started questioning Ranked when some of my clients started questioning optimization / technical SEO ... as I couldn't provide proof that any of the sites were optimized. Ranked were supposed to do this Long story short we saw pretty much no movement in Rankings even after 3 months... (note.. with 80% of our own clients, we show SERP movements... in under 2 months).. with Ranked, it was as if nothing happens... I had clients yelling at me over Zoom because they couldn't see any optimizations being done so they believed we BS'd them... (MULTIPLE clients complained that "we" didn't optimize their website as part of our SLA) So my opinion, just stay away from them (I then also started doing some research and found similar complaints online, should've done this before I started with them) Since we left I can show our new clients coming, rankings jumped, clients are happy.. I went back to just doing everything in-house!
Response from Ranked AIJun 19, 2024
Hey Heinrich, we are sorry to see this. I did email you as soon as this was posted, but I have not heard back. You worked with us for 4 months. From November to February. We sent you reports multiple times. Your clients were also on Shopify, so it's quite easy to see a log of what is changed. I quote Alan, our Head of Accounts: Hi Heinrich, we sent the reports to you via the dashboard last month and last week. Please check if you are receiving the reports from the email, [email protected], it's the email that sends over the reports. -- We did not hear from you after that. I'm not sure if you missed the message I have sent along with Alan, but we would love to have the opportunity to help you get this resolved. We cannot deliver considerable results for every client within 4 months. It isn't realistic. I hope that at some point, we can chat and resolve your concerns, along with providing a resolution to them. We've been around for quite a while. I think the only place that has some bad words about us are black-hat sites because we don't do business with black-hat SEOs, but I do understand if we are not a good fit. We can't be for everyone. I wish you all the best and I hope that we can chat, resolve and potentially work together in the future. - Harry, CEO