RangeReviews of range.com

Range is stuck between robo-advisory and quality personalized financial advice. It is too expensive for the mixed-experience middle ground it delivers. Response times are measured in days not hours, and getting a reply often requires proactive follow up or even badgering. No phone number to call. Even simple trades take days to execute. If and when you can schedule a call with their team (always a fight to do so), they're great on the phone and generically helpful. Nobody spends any time dedicated to your account so advice is educated (CFP) but generic. Tax filing has been fine but not differentiated. I look forward to canceling my service.

For the price I expected more seamless service especially around tax preparation and filing. Our tax case that doesn't feel very special (MFS) is causing a lot of issues for them so we had to paper file, giant waste of time. Range requires you to do a lot of upfront setup work with little in return. While a dashboard across account is fine its also a commodity that I can get much cheaper and with less bugs elsewhere (copilot money for example). The real benefit of range working with these inputs feels nonexistent as it requires so much manual work for taxes when they have access to every account and transaction. Cumulative I probably spent as much time as I would have on Turbotax but at a 10x price. The investment recommendations were almost comically complex to execute on your own. I suspect that may either be generated or designed to convert me hand over asset management which would tie me to a $5k a year fee indefinitely. The price to value ratio is way off.

For the price, I love that it covers nearly everything (tax planning/filing, investments, budgeting/planning, etc). The budgeting features work great for me, more than what I was getting with a standard finance app - I have been doing more in depth planning and projections. Rai (the AI) has been able to answer a lot of my questions as well, but glad to know there are humans available just in case.

I can honestly say Range has made a big difference for me. Money stuff can feel overwhelming, but they break it down in a way that actually makes sense and feels manageable. I feel a lot more confident and in control of my finances now, which is huge.

worst experience. The rudest sales person Dylan I had the unfortunate experience of booking a call with. Wish I had never booked a call. What a waste of time. I’ve never heard a sales person say 10minutes into the call he didn’t want to waste his time showing their product to me because I asked what kind of investment opportunities they have and how advanced their tax strategies are and it was clearly not impressive. He clearly needs to be doing something else with his life not sales

Weak. Not as advertised. I specifically asked about STR Tax Savings and calculators in sales process and was assured all these items were readily available. They are not and every appointment is days/weeks out for any guidance or assistance.

The investments platform is weak. It doesn't show enough detail to be useful. If you have different brokerage accounts, this platform doesn't bring them all together in a way that you can use it. You still have to go to each brokerage site to see information that is useful for an investor. I wish I didn't spend the money for this service.

You are getting a computer system to help with tax strategy, too expensive, can't get anyone on the phone. Doesn't seem much different than filing your taxes with TurboTax for a lot less. if you want an area to manage all of your money Monarch Money is good and only like $10 a month.