RAISED BY SOCIETYReviews of raisedbysociety.com

Great venues and vintage caps. Non responsive customer service.

Ordered two items and sent them back because I didn't like them. Items arrived after a couple days but weren't processed until 4 weeks later! I wrote multiple mails in the meantime, getting answers that the items were still not processed (and got asked for the tracking code every other time, although I had given it many times, paid 20€(!) extra for tracking and had the feeling that they were hoping to 'lose' my parcel in case I couldn't provide the code anymore). Got a refund after 5 weeks, but only for one item without a reason given. When I sent yet another mail, they said that only one item got returned, yet their original receipt listed both items as being refunded, with a random deduction of 45€. Since DHL doesn't provide the weight of packages on the receipt anymore, I can't prove this other than with the screenshot from their own email, saying that both items were being processed. Scamy & ridiculous, guess it's fine if you're lucky enough to keep your items.

Avoid this company. Bought 3 items from them and wanted to return 1 item. I sent the item back to the address they provided - a warehouse address in the Netherlands for it to be refused to be accepted. The item was then returned to me in the UK. I have not been refunded.

Passform absolut schlecht. Qualität nicht gut. Rückversand in die Niederlande muss selbst bezahlt werden. Kein Rücksendeschein mit Adresse im Paket. Für Rücksendung muss der miserable Kundenservice kontaktiert werden. Nach Anpassung der Klarna Zahlung kommen ständig Mails vom Service ob das Absicht war. Antworten zwecklos. FINGER WEG!

The Fisherman Beanies are a great fit. Although they are one size fits all, they are made from a stretchy fabric that expands to fit your particular head size. I'm bald and dont like scratchy fabrics, but these are made from a really soft and comfortable material. I like them so much that I have bought 6 in total so far in different colours. All orders arrived in 3 days which is standard when shipping from Europe to the UK. Cant speak on customer service or returns as I haven't needed it. Based on my experience so far, I'd recommend the Fisherman Beanies.

The beanie hats themselves are ok. Not the best but certainly not the worst. But at almost £30 I would expect better. The issue however, if the refund policy, they expect you to send them item back tracked to the Netherlands and fromthe UK thats roughly about £8.50. So they expect you to pay almost 30% of your own money to return an item you wernt satifiued with. I think this isnt a great way to do business. The beanie hats themselves are decent—neither the best nor the worst. However, at nearly £30, I would expect better quality. The main issue, though, is the refund policy. They require you to return the item tracked to the Netherlands, which costs around £8.50 from the UK. This means you're expected to pay almost 30% of your own money to return an item you weren't satisfied with. I think this is not a great way to do business.

Here's a synopsis of my interaction with Raised By Society: I placed an order on December 26, received order confirmation that said: "Standard Shipping (4-7 business days) *expect a delay due to holiday season"13 days after I placed the order, the item's tracking number showed that it has still not even left CA-I'm in Oregon. Shipping to me from CA normally takes 3 days. On Jan 8 I sent requesting a refund because it hadn't even shipped. Rep asked me to wait two more days. Nothing changed. On Jan 16 I sent a second email requesting a refund. Again rep refused. Another rep messaged me after I left a one star review and asked for me to wait until Jan 23rd and they would "reship. Today is the 23rd and the package tracking shows no movement since the 9th. I contested the charge with my card company.$57 for a single hat I have to wait almost a month for? Terrible service. Get a new ship carrier.

Dismal customer service. Their system erased part of the shipping address after my order was placed. I contacted customer service seven times to ask them to change the address – no response. A total rip-off. Don't trust them. I've been robbed by these grifters.