customer
Great battery but tracking shipment requires attention.
The battery I ordered was exactly as advertised and I appreciate the extensive description including physical dimensions. I ordered from Raion specifically because I required a shorter height than generic lawnmower batteries. It dropped into the battery compartment and after I attached the leads, started my lawnmower without any issues. The ordering process was easy but the tracking was below average at best. I never was able to check on where my shipment was as it constantly said it was still waiting pickup in fact the day it delivered, the site said it was still awaiting pickup. If this process is fixed, I would give 5 stars no problem.
Response from Raion GroupMay 2, 2022
Hello, Thank you for your feedback regarding this issue. Unfortunately, the information that is provided on the carriers tracking page (using your specific tracking number) is only updated by the carrier, and we have no ability to update nor edit this information.