Margaret W.
Good service
Good service
Response from RA Fischer Co.Aug 11, 2026
Thank you, Margaret! We're glad you have had a good experience with our service.

RA Fischer Co. is a family-owned medical device company with more than 75 years of history helping patients and caregivers access practical, non-invasive treatment solutions. Our focus is simple: provide trusted products, clear guidance, and real support for conditions that can deeply affect comfort, confidence, and quality of life. Our core products include The Fischer, an FDA-cleared iontophoresis device for treating hyperhidrosis, and The PureWick™ System, a non-invasive at-home solution for managing female urinary incontinence. The Fischer helps treat excessive sweating of the hands, feet, and underarms using tap water and a mild electrical current to temporarily reduce sweat production. Designed for at-home use, The Fischer features non-metal silicon-graphite electrodes, customizable Direct and Pulsed Current settings, an intuitive interface, and configurations for hands, feet, underarms, or all three. RA Fischer Co. also helps patients navigate insurance coverage for The Fischer. Coverage depends on the patient's provider and plan, but our team assists with prescription collection, documentation, benefit verification, and claims support to make the process easier. For urinary incontinence, RA Fischer Co. supports patients using the PureWick™ System, which uses a soft external wick and gentle suction to draw urine away from the body into a sealed canister. For eligible patients, Medicare Part B may cover monthly PureWick™ wick refills, and our team helps with eligibility verification, documentation, and refill coordination. From treatment education to insurance guidance and ongoing product support, RA Fischer Co. is committed to helping patients feel more comfortable, confident, and in control at home.
RA Fischer Co. (rafischer.com) has 343 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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343 approved reviews, newest moderated first
Margaret W.
Good service
Response from RA Fischer Co.Aug 11, 2026
Thank you, Margaret! We're glad you have had a good experience with our service.
Tamara
Very helpful in sending email reminders to renew products and there's also quick shipping and delivery! It's so appreciated.
Response from RA Fischer Co.Aug 11, 2026
Tamara, thank you for your thoughtful review. We are pleased to hear that our reminder emails and timely shipping have been helpful. Your feedback is greatly appreciated!
Jerry R.
You guys started off kinda rough providing Purewick equipment, but you have certainly improved your processes.
Response from RA Fischer Co.Aug 11, 2026
We appreciate the honest feedback, Jerry! We know the process wasn't as smooth as it should have been at first, so we're especially glad to hear that you've noticed the improvements. Thank you for the 5-star review!
Joni
My Refill was submitted and your confirmation note was greatly appreciated.
Response from RA Fischer Co.Aug 10, 2026
Joni, thank you for your kind feedback. We are pleased the refill process and confirmation communication were helpful.
Stacy L.
The company was prompt at getting my mom's Purewick supply order filled and prompt about getting supplies renewed which I am grateful about.
Response from RA Fischer Co.Aug 10, 2026
Thank you so much for your kind review, Stacy. We're happy to hear your mom's PureWick™ supply orders and renewals were handled promptly. We appreciate you taking the time to share this!
Angelo C.
I really like using the PureWick device and I appreciate the reminders to reorder the consumable items and how easy it is to place orders. However, because I am a woman with a name that is usually a man's name and because my billing address and shipping address are not the same, getting started was a little bumpy. The woman on the telephone was both pleasant and helpful.
Response from RA Fischer Co.Aug 10, 2026
Thank you, Angelo. We're glad to hear that our representative was helpful. We are pleased that the reminders and easy reordering have made things more convenient, but we are sorry the initial setup was a bit bumpy - thank you for your patience!
Dr. Robert S. B.
Consitently, RA Fische Co. has provided all that my wife needs for her bladder issue, critial to her sleep which is compromised by sever obstructive Sleep Apnea. Fisher has made it possible for my wife of 73 years, Dorothy H. Brown, to get through the night. Thank you. Dr. Robert S. Brown
Response from RA Fischer Co.Aug 6, 2026
Thank you for sharing this, Dr. Brown. We're grateful to know our support has helped Dorothy feel more comfortable and secure at night. We appreciate your trust and are so glad we could help!
Noemi T.
I love the quality of it.
Response from RA Fischer Co.Aug 5, 2026
Thank you, Noemi! We're so glad you're happy with the quality.