ALESSANDRA N.
Very happy with the service
Very happy with the service
Response from RA Fischer Co.Jul 31, 2026
Thank you, Alessandra. We are really glad to hear you're happy with the service you received!

RA Fischer Co. is a family-owned medical device company with more than 75 years of history helping patients and caregivers access practical, non-invasive treatment solutions. Our focus is simple: provide trusted products, clear guidance, and real support for conditions that can deeply affect comfort, confidence, and quality of life. Our core products include The Fischer, an FDA-cleared iontophoresis device for treating hyperhidrosis, and The PureWick™ System, a non-invasive at-home solution for managing female urinary incontinence. The Fischer helps treat excessive sweating of the hands, feet, and underarms using tap water and a mild electrical current to temporarily reduce sweat production. Designed for at-home use, The Fischer features non-metal silicon-graphite electrodes, customizable Direct and Pulsed Current settings, an intuitive interface, and configurations for hands, feet, underarms, or all three. RA Fischer Co. also helps patients navigate insurance coverage for The Fischer. Coverage depends on the patient's provider and plan, but our team assists with prescription collection, documentation, benefit verification, and claims support to make the process easier. For urinary incontinence, RA Fischer Co. supports patients using the PureWick™ System, which uses a soft external wick and gentle suction to draw urine away from the body into a sealed canister. For eligible patients, Medicare Part B may cover monthly PureWick™ wick refills, and our team helps with eligibility verification, documentation, and refill coordination. From treatment education to insurance guidance and ongoing product support, RA Fischer Co. is committed to helping patients feel more comfortable, confident, and in control at home.
RA Fischer Co. (rafischer.com) has 343 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Health Equipment · Aliso Viejo, California
Excellent
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Excellent

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343 approved reviews, newest moderated first
ALESSANDRA N.
Very happy with the service
Response from RA Fischer Co.Jul 31, 2026
Thank you, Alessandra. We are really glad to hear you're happy with the service you received!
DONNA G.
Jerilyn was an exceptional customer service representative. She took the time to listen to my concerns and worked diligently to resolve everything so my mom could receive her PureWick. Thank you so much for helping make my mom’s life easier, more comfortable, and giving our family peace of mind. Your kindness and dedication are truly appreciated.
Response from RA Fischer Co.Jul 30, 2026
Donna, we truly appreciate your kind words about Jerilyn. We'll be sure she knows how much her patience, dedication, and care meant to you and your family. We're glad our team could help make the process easier for your mom. Thank you for sharing your experience!
Hazel G.
Customer Service wonderful and professional.
Response from RA Fischer Co.Jul 28, 2026
We appreciate your kind words, Hazel! Our team will be happy to know their service made such a positive impression.
Frank R.
I have trouble with the monthly contact to order more Purewick catheters.
Response from RA Fischer Co.Jul 27, 2026
We appreciate you bringing this to our attention, Frank. If you have any trouble with your monthly PureWick™ reorder, please reach out to us so our team can help.
Marilyn E.
I like that RA Fischer reminds me to reorder my supplies.
Response from RA Fischer Co.Jul 24, 2026
We appreciate you sharing that, Marilyn. We're pleased our team can help make the reordering process a little more convenient!
KAREN G G.
stuff comes on time, no hassle
Response from RA Fischer Co.Jul 23, 2026
It is great to hear everything has been simple and reliable, Karen. We appreciate you taking the time to leave a review!
Yolanda L.
Delivery was excellent and on time with no problems.
Response from RA Fischer Co.Jul 22, 2026
Thank you for the five-star review, Yolanda! We're glad to hear that your order arrived on time and without any problems. We appreciate you taking the time to share your experience!
Patrick W C.
Excellent product. Timely delivery. Great customer service.
Response from RA Fischer Co.Jul 22, 2026
Thank you, Patrick! We are really glad to hear you're pleased with the product, timely delivery, and the service you received.