Maria C.
Great Service
They do an excellent job.
Response from RA Fischer Co.Sep 11, 2026
Maria, thank you for your kind review! We're glad you have had a positive experience with RA Fischer and appreciate the five stars. 😊

RA Fischer Co. is a family-owned medical device company with more than 75 years of history helping patients and caregivers access practical, non-invasive treatment solutions. Our focus is simple: provide trusted products, clear guidance, and real support for conditions that can deeply affect comfort, confidence, and quality of life. Our core products include The Fischer, an FDA-cleared iontophoresis device for treating hyperhidrosis, and The PureWick™ System, a non-invasive at-home solution for managing female urinary incontinence. The Fischer helps treat excessive sweating of the hands, feet, and underarms using tap water and a mild electrical current to temporarily reduce sweat production. Designed for at-home use, The Fischer features non-metal silicon-graphite electrodes, customizable Direct and Pulsed Current settings, an intuitive interface, and configurations for hands, feet, underarms, or all three. RA Fischer Co. also helps patients navigate insurance coverage for The Fischer. Coverage depends on the patient's provider and plan, but our team assists with prescription collection, documentation, benefit verification, and claims support to make the process easier. For urinary incontinence, RA Fischer Co. supports patients using the PureWick™ System, which uses a soft external wick and gentle suction to draw urine away from the body into a sealed canister. For eligible patients, Medicare Part B may cover monthly PureWick™ wick refills, and our team helps with eligibility verification, documentation, and refill coordination. From treatment education to insurance guidance and ongoing product support, RA Fischer Co. is committed to helping patients feel more comfortable, confident, and in control at home.
RA Fischer Co. (rafischer.com) has 343 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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343 approved reviews, newest moderated first
Maria C.
They do an excellent job.
Response from RA Fischer Co.Sep 11, 2026
Maria, thank you for your kind review! We're glad you have had a positive experience with RA Fischer and appreciate the five stars. 😊
Fred R.
I dislike the fact that RA Fisher waits until the last minute to send my mother‘s purewicks out often ending up with 3 to 5 days of no wicks for her reworks. I realize it’s a Medicare issue but RA Fisher needs to push harder to get them approved. My mother is a severe fall risk.
Response from RA Fischer Co.Sep 10, 2026
Fred, we appreciate you bringing this up and we understand why the timing is frustrating. We do want to clarify that RA Fischer does not intentionally wait to send supplies. Medicare regulations determine when the next 30-day supply can be processed, and we're required to follow those guidelines. We are happy to review your mother's supply schedule with you directly and help with anything that is within our control. Thank you!
Sandra B.
you very well
Response from RA Fischer Co.Sep 10, 2026
Thank you for the five stars, Sandra! We appreciate you taking the time to leave us a review. ☺️
DELIA L.
Prompt service. Quality of the product
Response from RA Fischer Co.Sep 9, 2026
Thank you for sharing your experience, Delia! We are glad that everything has gone smoothly and that you are happy with the product. 😊
SHERRI R.
I like that they are shipped monthly
Response from RA Fischer Co.Sep 8, 2026
Thank you, Sherri! We're glad the monthly shipments have been convenient for you. We appreciate you taking the time to share your experience! 😊
ELSIE K.
I don’t like that when I call it’s now outsourced. Also u cut it really close for thr reorders.
Response from RA Fischer Co.Sep 8, 2026
Elsie, thank you for sharing your concerns. We are sorry to hear that your recent experience with our phone support and the timing of your reorders has been frustrating. We appreciate your feedback and would welcome the opportunity to look into your concerns directly.
G. I.
Advanced notification, timely delivery and easy medicare claim processing has been great!
Response from RA Fischer Co.Sep 3, 2026
Thank you so much for your wonderful feedback! We're happy to hear that our notifications, delivery, and claims process have made a real difference for you. We appreciate you taking the time to share your experience! ☺️
LAURA A R.
Easy to order supplies. Supplies arrive on time.
Response from RA Fischer Co.Sep 2, 2026
Thank you, Laura! We are happy to hear that the ordering and delivery process has been easy & reliable. 😊