R.A.D® GlobalReviews of rad-global.com

Bought a pair of shoes, that had clearly been worn upon arrival, too bad since the shoes themselves were very nice. This was made up for by the best costumer service I've tried - Henry was his name, and he was fast to offer new shoes or refund and a free pair of socks. A sad experience was turned into a very good one by his great help and I'm very grateful ! Will recommend :)

We went to Miami for Wodapalooza 2024 and attended the Danielle Brandon meet and greet. The last shirt in store wasn’t my preferred size but I had to have it! The quality of their t-shirts are amazing! I reached out to customer support and worked with Hannah on the exchange. She was amazing and we were able to get a shirt in the size I wanted. Honestly this was one of the best customer service experiences I have had! This is a great brand and will be a customer for life!

Always reply quickly to emails and rectifying the issue at hand when emailing costumer services 10/10

My shoes were stolen when delivered, Anastasia helped me get a replacement and ensured the process was quick! The shoes are amazing

I took a chance on buying my first pair of Rad 1 last year after good feedback from folks at my gym. While I wasn’t sure what to expect I was completely blown away that I ended up winning one of their cool giveaways by just being sent two different mismatched shoes. Since then I’ve snagged a few more pairs and love the way they feel on my feet and how stable they are for CrossFit. They have turned into my daily shoes. Love that this company’s presence is only growing in the CrossFit space. Great company, great products and great customer support! I believe in being very brand loyal when I love a product and a company and Rad definitely found a fan in me!

The shoe is a masterpiece. Love everything about them. Great service, superfood customer service.

After having a great initial experience with my Rad shoes, unfortunately I had an issue with a pair I purchased last year! I wrote to the customer service seeing if they could help as the shoes were less than a year old. Something similar had happened with Nike metcons I bought but their customer service was not helpful and disregarded the shoe fault completely even though they were within warranty. The customer service team got back to me within a day and without hesitation were happy to replace the shoes free of charge and I didn't need to send the old ones back! The shoes arrived within a week of the initial mail I sent (I live in Canada). Not only was the shipment so quick but the person I was dealing with (Anastasia) was very polite, extremely helpful and did not push back or disregard my issue! These days I find it quite difficult to get customer service that helpful and reciprocating to an issue with a product. No wonder you have grown such a huge fan base and I will continue to support Rad as a brand whilst I do crossfit! Lastly, although I had an issue with my shoes, these are by far the most comfy and sturdy crossfit shoe I have worn. Finally there is a crossfit shoe that can be used for running workouts without being too flat! Keep up the amazing work Rad Global!!!!

Customer service is very efficient 💯💯 Very attentive And they master their subjects to perfection Je suis 100% RAD