RacetopPrintReviews of racetopprint.com

Response from RacetopPrintMay 15, 2026

Hi there, We’re truly sorry for the trouble with the lids and the inconvenience this caused. We understand how frustrating it must have been to find that only some lids fit your custom cups and to have to purchase replacements elsewhere. It looks like there may have been a mismatch with the lid option selected for the cups, and we sincerely apologize for not helping catch this sooner. We will reach out to you by email as soon as possible to help resolve this. Thank you for bringing this to our attention. We appreciate the opportunity to make this right.

Response from RacetopPrintMay 15, 2026

Hi there, Thank you so much for your wonderful feedback! We’re so happy to hear that you love how the cups turned out and that they’re holding up well without peeling or staining. It means a lot to know that your clients love them too! We truly appreciate your trust in RacetopPrint and are excited to help with your next order of 100 cups.

Response from RacetopPrintMay 15, 2026

Hi there, Thank you for your feedback. We’re glad to hear the bag quality was okay, but we’re truly sorry that the tight packaging caused the bags to arrive wrinkled. We understand how disappointing that must be, and we appreciate you bringing this to our attention. Please contact us at [email protected] with your order details, and our team will help review the packaging issue and provide a solution. We can also check the white cord handle option for you and confirm whether it is available for your bag style. Thank you again for your feedback. We’ll do our best to help resolve this for you.

Response from RacetopPrintMay 15, 2026

Hi there, Thank you so much for your kind feedback! We’re happy to hear your bags were delivered successfully and came out great. We truly appreciate your support and look forward to working with you again.

Response from RacetopPrintMay 15, 2026

Hi there, Thank you so much for your wonderful feedback! We’re so happy to hear that your bags turned out perfect. We truly appreciate your support and are glad we could help bring your packaging vision to life.

Response from RacetopPrintMay 15, 2026

Hi there, We’re truly sorry to hear about your experience this time. This is definitely not the quality standard we want our customers to receive, and we sincerely apologize for the issues with the lines, cleanliness, and overall alignment. We appreciate you letting us know that you can provide evidence. Our team will contact you by email as soon as possible to review the issue in detail and provide a proper solution. Thank you for bringing this to our attention. We appreciate the opportunity to look into this and make it right.

Response from RacetopPrintMay 12, 2026

Hi there, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with RacetopPrint’s customer service and art department. It’s wonderful to know the final product turned out beautifully. We truly appreciate your support and look forward to helping you with your next project!

Response from RacetopPrintMay 12, 2026

Hi there Thank you for your feedback. We’re glad to hear the cups looked great and arrived quickly, but we’re sorry that the thickness and durability did not meet your expectations. We take product quality concerns seriously, and our team will reach out to you by email as soon as possible to better understand the issue and provide a suitable solution.