RacetopPrintReviews of racetopprint.com

Response from RacetopPrintOct 21, 2026

Hi there, We’re truly sorry for the experience you had with your RacetopPrint order. We understand how frustrating it must have been to receive a product different from what you expected and then have to explain the issue multiple times. We sincerely apologize for the inconvenience and the communication experience. Please contact us at [email protected] with your order number, or provide your order number so we can locate the order and review the details. Once we confirm the order information, our team will work with you on an appropriate solution. Thank you for giving RacetopPrint the opportunity to look into this and make things right.

Response from RacetopPrintSep 14, 2026

Hi there, Thank you for sharing your feedback. We’re sorry to hear that the bag felt thinner than you expected and that the color combination was different from what you had in mind. We understand how important the material and overall appearance are, especially for custom packaging. We appreciate you letting us know and will share your comments with the RacetopPrint team as we continue improving our product information and customer experience.

Response from RacetopPrintSep 3, 2026

Hi there, We’re sorry to hear that the bag material felt thinner than you expected. We understand that the feel and structure of the bag are important, especially when it’s being used to represent your brand. Thank you for sharing your feedback with us. We truly appreciate it and will pass your comments along to our team as we continue improving our products and customer experience.

Response from RacetopPrintAug 19, 2026

Hi there, We’re very sorry to hear that the quality and turnaround time did not meet your expectations. We’d like to look into your order and see how we can help, but unfortunately we weren’t able to locate it based on the information available in the review. Could you please contact us at [email protected] with your order details? We sincerely apologize for the experience and would appreciate the opportunity to review this with you.

Response from RacetopPrintJul 8, 2026

Hi there, We’re truly sorry to hear that you were not satisfied with the item quality, print results, and the support experience you received. This is not the standard we want any RacetopPrint customer to experience, and we sincerely apologize for the frustration this has caused. We take product quality concerns very seriously, and our team will contact you directly by email to review the order details, understand the issue more clearly, and work with you toward a proper solution. Thank you for bringing this to our attention. We appreciate your feedback and will do our best to follow up and help resolve this matter.

Response from RacetopPrintMay 15, 2026

Hi there, We’re truly sorry to hear about your experience this time. This is definitely not the quality standard we want our customers to receive, and we sincerely apologize for the issues with the lines, cleanliness, and overall alignment. We appreciate you letting us know that you can provide evidence. Our team will contact you by email as soon as possible to review the issue in detail and provide a proper solution. Thank you for bringing this to our attention. We appreciate the opportunity to look into this and make it right.

Response from RacetopPrintApr 13, 2026

Hi there, We sincerely apologize for the multiple issues you experienced with your order. We are very sorry to hear that the quality did not meet expectations and that the items you received were not what you ordered — we understand how disappointing this must be. We also apologize for the email error you encountered while trying to contact us. That should not have happened, and we regret the inconvenience it caused. Please rest assured that RacetopPrint takes production errors very seriously. Our after-sales team is currently reviewing and working on resolving issues like this, and we are committed to making things right. We truly appreciate your patience and sincerely apologize again for this experience.

Response from RacetopPrintApr 7, 2026

Hi there, Thank you for your feedback, and we completely understand your preference — many customers do find roll or sheet stickers more convenient for faster application. In this case, the stickers you ordered were produced in individual (die-cut) format, which is why each sticker came separately. At RacetopPrint, we also offer roll and sheet sticker formats, which are often easier to peel and apply, especially for small circle stickers. If you plan to reorder in the future, please feel free to reach out to our team — we’d be happy to help you choose the format that best fits your needs and saves you time. We truly appreciate your feedback and the opportunity to improve your experience with us. 😊