QuonticQuontic is the adaptive digital bank that empowers its customers financially while embracing their diverse circumstances. Quontic’s disruptive banking platform reimagines traditional banking with adaptive lending and innovative deposit products that transcend legacy banking inequities. The bank focuses on truly understanding and serving the underdogs, entrepreneurs, gig-economy workers, immigrants, and more with a curated banking experience as opposed to a one-size-fits-all banking approach.
Quontic (quontic.com) has 710 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Linda
Customer service was very good.I had a very hard time ressetting my password and you were very patient with me. I wish it was easier to reset a password. My only thought. Very good service.
Response from QuonticMay 16, 2022
Hi, Linda, we truly appreciate this 5-star review and your feedback! It's so helpful to hear how we can continue to improve on our processes for our customers. Thanks for being a Quontic customer!
Rodney D.
I am writing this review of Spencer Coleman and Jon Carter of Quontic Bank because the customer service I received from them was outstanding from beginning to end. Prior to contacting Quontic, I was in contact with several other banks regarding a mortgage and the agents I spoke with were robotic and inhospitable. With Quontic bank it was the complete opposite. These gentlemen made me feel welcomed and comfortable immediately and they were able to answer all of my questions in detail, and yes there were many! They were knowledgeable, attentive and most importantly they made me feel like I was their only customer. They made themselves available to me at all times from day one right through the minute we closed. They are both the embodiment of world class professionalism and I can not say enough about them and the service they provided. I will a thousand percent refer any and all to Quontic Bank and I am confident that their experience will be as excellent as mine.
Response from QuonticMay 12, 2022
Thank you, Rodney, so much for this 5-star review. We really appreciate you being a customer and helping to spread the word about your experience with Quontic Bank!
Christine
the entire team was exceptional in every way. From application to closing every step of the way, everyone was professional, efficient and mindfull of my goal.
Response from QuonticMay 12, 2022
Thank you, Christine, so much for this 5-star review. We really appreciate you being a customer and helping to spread the word about your experience with Quontic Bank!
Amanda
Quontic has been great and super helpful. Their online banking is easy to use and has helpful links.
Response from QuonticMay 11, 2022
Hi Amanda, thank you for this 5-star review and for your kind words! We make every effort to ensure our customers have a great experience, and we're so glad to see that shown through for you. Thanks for being a Quontic customer!
John
They are an amazing bank with great costumer service
Response from QuonticMay 10, 2022
Hi John, thank you for your kind words! We make every effort to ensure our customers have a great experience, and we're so glad to see that shown through for you. Thanks for being a Quontic customer!
Adeolu
It was easy to navigate
Response from QuonticMay 10, 2022
Thank you, Adeolu, so much for this 5-star review. We really appreciate you being a customer and helping to spread the word about your experience with Quontic Bank.
Richard M.
Needed to contact customer service and they were very responsive and efficient and helped me right away.
Response from QuonticMay 10, 2022
Hi Richard, thank you for this 5-star review. We make every effort to ensure our customers have a great experience, and we're so glad to see that shown through for you. Thanks for being a Quontic customer!
Michael
I gave 5 because of the ring Technology but I am not pleased the automated system I shouldn’t have to wait to talk to someone just to change my PIN number and I don’t like the fact I have use a pin with the ring the whole point of touch less is not having to touch anything
Response from QuonticMay 9, 2022
Hi, Michael, thank you so much for this 5-star review. We truly appreciate the feedback. It's so helpful to hear how we can continue to improve on our process for our customers. Thanks for being a Quontic customer!
