QuonticReviews of quontic.com

I chose Quontic to put my money in a CD because of their competitive rates and I don't need much support. Although it took me longer than the advertised 5 minutes to open, it was fast, very easy and clear on how to do it. Easy to link an account to fund it. So I would put the enrollment rating at a 4 or even a 5. The point loss is SINCE my enrollment...I want to look up information about my CD, such as when it's maturation date is. I can't figure out how to do it on the website. So although you might be able to do it, it is not intuitive. In short, great investment and company if you want low-touch and are OK looking on-line for things. if you want more hand-holding, consider alternatives.

While I've enjoyed what Quontic has offered me, I've been disappointed in the customer service. Each time I've attempted to contact Quontic, I've had to go through a number of hoops to reach them. Small things, such as ensuring my money goes back into the bank account once my CD matures, are not possible to do online.

Please email me the certificate that was done. Was told that it was done and still have not received it. Thank you

I received a weird email, I called to clarify the email. They noticed the error and said I would receive an email with the correction. I never received the email. It feels unprofessional dealing with them. They have great rates though. Not sure I’ll keep my money here.

-I struggled with getting my transfer accounts set up. there wasn't anywhere intuitive to find this information. Communication was good with your company but I have one of those pesky 9-5 jobs so since I couldn't communicate in real time with anyone and it took over three months to get the transfer account set up. The person with whom I was communicating told me some of the information was in my set up agreement. I guess I would request you put a job aid out there or something. I agree security is of upmost importance, but seriously, it got frustrating to try to deposit funds. I started to wonder how challenging it will be to withdraw. I guess I'll find out.

Generated and put money into a CD account. Website/account was updated after 3 business days. I received confirmation of my CD deposit in the form of an attachment in an email. The attachment was a scanned in (crooked), filled out by hand. Unsure how to think of an online bank that fills out information by hand and is thusly delayed. The website is not very intuitive either. Hopefully when my CD matures, i will not have such time-delays in deciding where my money ends up. Quontic provides a short 10 day window,

Love the card. Need to work on 24/7 customer service access.

After logging in, wish there's a link to opening additional accounts.