QuonticReviews of quontic.com

Technically all my errors, but service is non-existent. Forgot there would be a hold on initial new account and deposits, which were significant. Needed to wire money out and, for a week, was provided documents to complete, which I did wrong, re-submitted again and, then, four days later they tell me they're not going to wire the funds because of the account hold. It took over an hour each time I tried to connect with someone in service regarding he wire, their "chat" function goes from live to AI in flash of an eye; no one mentioned it couldn't be sent due to the hold. After all of that, they determined they were closing the account with the only practical option being having a cashiers check sent at their leisure; would not even commit to processing today, the day of closure, or when they would drop check in the mail, all while they continue to accrue interest on my spouse's funds, which she's also losing.

I opened the money market account in February 2025 when Quontic offered an APY of 4.75%. In late February the APY was dropped to 4.50%. In March 2025, the APY dropped to 4.25%. As of today 4/14/25, other banks that offered 4.75% in February now offer 4.50%. Therefore, I am disappointed that Quontic is no longer offering competitive interest rates on the money market account.

Quontic took 3 weeks over the time they said they needed to close, almost losing the house with the seller. The original loan officer went on vacation with no notice, then the loan officer's manager took over the case and was a disrespectful and highly unprofessional individual. Her supervisor never returned any of my emails or calls to talk to me what is going on and why this was such a mess. We ended up paying over $25,000 more than we were estimated for closing cost and interest.

Better to get away from this broker quick, they have nothing to offer.

This bank is simply underhanded. They sent a paper letter (no email) on the date my CD matured giving me 10 days to stop the auto-renewal. I got the letter a day after the 10 day period was over. And they asked for 3 months of interest when I called them on day 12 after the date it renewed. Other banks offer 30 days and you can do this electronically and not have to cancel. Quontic is not a place to trust your money in

Same experience as the others in the reviews, went through the whole process to set up a CD account, as s very highly qualified applicant, We have many other CDs, people offering us financing of all sorts based upon our credit status. We have never encountered an issue with any bank until Quontic. Got a quick automated denial and the bank was unable to help and that it was my responsibility to look at my account and fix and there was nothing they could tell me or do to help me. Makes no sense and quite frankly supports a significant drop in the rating of the bank.

Same experience as the others, went through the whole process to set up a CD account, very well qualified applicant, I ladder CD's everywhere, never encountered an issue with any bank until Quontic. Got an automated denial and the bank refused to help me on the phone saying there is no way to remedy it or send proof of my identity. Absolutely kafka-esque experience.

I tried to open an account online. Before doing so, I contacted them to ask if I needed to unlock my credit report before submitting the application, and they said "No, we don't recommend you do that". I submitted the application, and in a matter of seconds it popped up a message that I was denied, and said they were sending an email with more details. Bear in mind this was not for a loan or anything like that, just to open an account. The email didn't really say anything, so I called them. They told me they couldn't be sure why I was denied (!), because it was determined by a 3rd party, but reviewing my application, they said it was probably because my credit report was frozen! I said, "Well, I did ask you about that. I guess I need to unfreeze it and reapply". She said, "Unfortunately, our policy is not to accept someone after they have been denied once. You can try again in a few months". Are you kidding me?!! My credit score is over 800, and I did nothing but follow their instructions. Absolutely ridiculous.