Sandra A M.
30 day ACH transfer rule
One point that I would have liked made more visible without reading thru 28+ pages of terms of agreement is that a new applicant cannot effect an ACH funds transfer until 30 days. Because the initial funding was limited to $10,000 when my initial intent was to transfer more than that, I thought I would make a second transfer. That is when I discovered the 30 day rule. Too late.
Response from QuonticAug 4, 2022
Hello, James. We appreciate you leaving this review and your feedback. It's helpful to hear how we can continue to improve on our processes for our customers. Please find some information on external transfers below. We hope you find it helpful. During the first thirty (30) days of opening your account, you can use any of the following move money methods to transfer funds to and from your Quontic account: • Zelle (Only compatible with Checking Accounts) • Wire Transfer (Fees Apply) • ACH Transfer initiated with your other financial institution • Person to Person via external transfer initiated with your other financial institution • Mobile Deposit - Daily limit is $5,000 / $25,000 per statement cycle Note: You will need your bank account number and the routing number 021473030 to add your Quontic Bank account as an external account with your other financial institution(s). If you did not capture your account number when you were approved, please go to this link https://open.quonticbank.com/login • Enter the email address you opened the account with (case sensitive) • The verification code will be sent • Enter code • Click View Details After thirty (30) days from the account opening date, we will accept requests to add the external transfer feature to your Quontic Bank account. Please request this feature by sending a secure message from your Quontic online bank account. Thank you for choosing Quontic!