QuonticReviews of quontic.com

Couldn't even transfer money INTO the account. My funds transfer of $9000 into the account was declined for an unexplained reason. Trying to find out why they rejected my money to fund the account was essentially throwing emails into a general mailbox that is apparently unmonitored. Glad I found out how terrible this bank is BEFORE I let them handle my money.

I will not purchase the additional CDs which had planned for several reasons. 1) you use a call center staffed with people who do not have the capability to answer questions. Talking to the call center was a waste of time 2) Your web site is very difficult to use 3) When I opened the original CD for $25,000, I had to change my email in order to make the purchase and now the customer service representative wants me to use an incorrect email. I will continue to use other online banks as a parking place for cash.

Nightmare dealing with the website and customer service. Each time I called I was given incorrect information according to the next person I would ask when things would not work. Terrible attitude by the people. Terrible customer service. Not an institution I would recommend.

In my movement of funds from a CD to a HYSA, my experience with Quontic WAS HORIBBLE. My experience in this process with Quontic was NOT AT ALL TRANSPARENT OR EASY. There was NO SELF SERVICE ON THE WEBSITE, WHICH IS ITSELF HORRIBLE AND NOT AT ALL USER-FRIENDLY. I spent HOURS with customer service making a transaction that, with other online banks, took only a few minutes.

No response to question regarding account even after two emails and a phone call.

Can't use the app for transferring money into savings account from external account even after setting it up. All other apps can do this but yours. Plus when I opened the account it never gave me an account number. I was shocked. I had to call for it. Didn't get it in an email or snail mail. So weird. So far I 100% regret opening this account but after the ding to my credit I don't want to close it either so I'm stuck.

I followed the link to open a Bitcoin rewards checking account on your site. After several months I attempted to find where I’d see my Bitcoin balance. I had spent - at least for me quite a bit of money in this specific institution and account for the rewards. When I reached out to find the “dual statements” location I was given those instructions and when I still didn’t see them. I called and was informed that I do not have a Bitcoin rewards account but a interest checking. The sole reason I found out about Quontic is because of the Bitcoin. I asked if I could be retroactively enrolled and was told no, I asked if I could have my account converted and was told no. Having a really lousy website and mobile app was tolerable, having had my account placed on hold because I was attempting to move several thousand dollars IN to my account via Zelle was tolerable but not having the account I requested due to a mistake on the part of the bank and being told - in effect - your out of luck buddy - is not tolerable. I’ll be sure to help get the word out to not bank with you all on all the crypto forums if you’d like too,

You advertise a nonexistent product. You suck