Ruedi
worst service and loan officer lied tru…
worst service and loan officer lied tru the entire loan process. Would never recommend Quontic to anybody

Quontic is the adaptive digital bank that empowers its customers financially while embracing their diverse circumstances. Quontic’s disruptive banking platform reimagines traditional banking with adaptive lending and innovative deposit products that transcend legacy banking inequities. The bank focuses on truly understanding and serving the underdogs, entrepreneurs, gig-economy workers, immigrants, and more with a curated banking experience as opposed to a one-size-fits-all banking approach.
Quontic (quontic.com) has 710 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Ruedi
worst service and loan officer lied tru the entire loan process. Would never recommend Quontic to anybody
Tracy
Not good services.
Rich R.
Quontic was by far the moat-difficult mortgage company I ever worked with. I'm a Chase Private Client for many years. My wife one day asked my why i was "beside myself with anger". I explained to her that Quontic was continuously delaying and not handling my loan by keeping me repeatedly uninformed and/or misinformed. One person from Quontic would tell me one thing while another would tell me something entirely different. Again and again. I finally called Quontic President, and his Personal Executive Assistant finally apologized and definitely took care of me. Never before or since have I had such a miserable experience.
Response from QuonticSep 27, 2021
Hi Rich, thank you for your feedback. We make every effort to live up to our customers’ expectations and we are sincerely sorry to hear that we did not do that for you. We will use your review to help us continue to improve our processes and our customers’ experience.
James
Did not explain all to me about the interest so I could understand
Response from QuonticSep 27, 2021
Hi James, thank you for your feedback! We make every effort to live up to our customers’ expectations and we are sincerely sorry to hear that we did not do that for you. We will use your review to help us continue to improve our processes and our customers’ experience.
K&E
Horrible experience with this company. Mortgage was paid off quickly and they took FOREVER to mark it paid, while having us incur additional interest and then they never recorded the Satisfaction of Mtge until I brought it to their attention a year later. The unprofessionalism and incompetence is unbelievable in this industry. I wouldn’t use them again!
DougallCurrie
My mortgage was sold to a third party without my knowledge or consent. Quontic was subsequently a nightmare to deal with when I needed to obtain paperwork and change information online.
Nestor
Very poor Case handling and it took so long to go through
Response from QuonticSep 27, 2021
Hi Nestor, thank you for your feedback. We make every effort to live up to our customers’ expectations and we are sincerely sorry to hear that we did not do that for you. We will use your review to help us continue to improve our processes and our customers’ experience.
Andreas
I don’t believe there’s been a single interaction with anyone from Quontic that wasn’t frustrating and every call or effort I made was essentially ignored.
Response from QuonticSep 27, 2021
Hi Andreas, thank you for your feedback. We make every effort to live up to our customers’ expectations and we are sincerely sorry to hear that we did not do that for you. We will use your review to help us continue to improve our processes and our customers’ experience.