Quirk PartsReviews of quirkparts.com

Pedi 4 piezas, 3 ganchos para una moldura de techo y la moldura de techo para un kia Rio 2010. Recibo solo los ganchos de la moldura y la moldura nunca la recibi. Le escribi y dicen que el producto no esta disponible pero no me devolvieron el dinero y la pieza nunca llego.

Ordered four parts for my vehicle, got an email stating two of the parts were backordered, would be about 5 days to get. The next day got another email stating that all 4 parts have shipped. Received the package, only the two parts they had in stock in the package, charged for all 4. Weeks go by, no parts, no response to email. You are better off at your local dealership parts counter.

Another victim of this scam company. Ordered $231 worth of parts. Got an email saying ordered was shipped and everything I ordered was in the shipment. Email contained a tracking number for USPS and showed it to be delivered 5/31/22. Package arrived and Lo and behold, the only items in the box were 2 antennas worth 23.50. The other two items that totaled $164 was not in the box. There is now ay to contact the company by phone, they only have a recorded message saying to track the order through the shipper. DUH shipper shows it was delivered. Email sent, contact form filled out, no response either way. Rating should be -10.

I ordered a Jeep Hoop Insulator. I never received the part. They took $157.00 from me. I tried to contact them but, they cannot be contacted.

They sent a defective part, which is understandable as that can happen even with parts straight from the factory. I returned my item and have not received a refund or a replacement part. It has been a week since I last emailed them with no response. I sent another email this afternoon that also went ignored. I have never before dealt with a company (big or small) that ignores it's customers.. I have seem many other reviews stating people have not recieved refunds either. This is theft. If I do not receive a refund or replacement I will have to legally escalate the situation.

I ordered a drivers side Marker and bulb for my 2014 Ford Mustang online. The company sent me a part that does not fit my year Mustang after about a two week wait to receive part. I emailed them and they advise me it is not there fault this is what I ordered. Very poor customer service. Please do not use this service order from dealership and your life will be easier.

If I could give Zero stars I would. Placed an order online and they emailed saying that it would be delayed because they were waiting to get the part from the wholesaler. No problem with that, but when the package finally came in the mail, the cargo cover was cracked on both ends rendering it useless. There were also scratches in the middle of the cover. Very poorly packed. I emailed customer service and received no response. Luckily I paid with PayPal, and I opened a dispute with them. PayPal contacted them and no response. So I then my case was escalated by PayPal. Still no response. PayPal just closed my case today and issued me a full refund. Bad customer service by quirkparts.com. Thanks to PayPal I got my full refund! I should have read the previous reviews.

I ordered a part for my car I put in the correct information and was sent the wrong part. I contacted customer service and they told me I had to pay for the shipping back that’s very poor customer service on their part. I do re-order the part and pay for that without any reimbursement. Then I sent the item back to get a refund and it’s been over 4 1/2 months still no refund and 50+ emails saying that they cannot locate the item. This company is a scam has very poor customer service and I am shocked how they are still in service. Do not buy from this company you will regret it like many people have.