QuikShip TonerReviews of quikshiptoner.com

Ordered toner,they charged card. Been trying to get ahold of someone,no person answers.. bad for business. Have notified.card company and going to notify attorney general in ohio.. this is not a way to run a business,no contact...

I've been ordering from this company for a few years, and have always received excellent service. Products arrived on time and were good quality. However, something is "way off". I've been attempting throughout December, 2023, to place an order. No one picks up the phone even when called at different hours on multiple days, and when leaving a message the call is never returned. I've also sent emails with no response. I'm wondering if this company is going out of business or lost its employees. It's January, and I will now be ordering from one of their competitors.

Their customer service consists of never answering the phone unless you are buying. Used the ink once and not impressed with the cartridge quality.

I have been ordering Ink from this company for years. It has been very reliable until my last order. I place my order and expected my delivery a few days later. However, It did not come, I attempted to chat on line, I was surprise, Chat was not available. I send a message, they did not respond. I called for days, morning and afternoons, finally someone pick up, he said the black toner was out of stock. I told him to send me the toners that were on stock and back order the black. He told me that he will send it immediately and will send me the tracking number by email. Never received the tracking number and I have not been able to reach anyone since then. I read the reviews, I wish that I had read them before placing my order. PLEASE BEWARE.

I ordered black toner. It took almost two weeks to receive my order. It was wrong. They sent me cyan. I called and they apologized and verified that they showed I ordered black and said they would send the black. Two weeks later, another cyan showed up. I called again, went through the same procedure of verifying black. Almost two weeks later, for the third time, I received cyan instead of black. I disputed the charge with my Citi credit card. They said they would check into it. I just found out that Citi is siding with Quikship and is not going to refund my money. Now I have to follow up disputing with Citibank and also Quickship. I would never order from this company again.

I ordered toner 3 months ago and still have not received. I can not get anyone on the phone after numerous tries. This company is a SCAM!

BUYER BEWARE! They will charge your account but never send out any confirmation of the order. CHAT rarely works, no one answers the phone. After a month, they said that the item was backordered and would be shipped out soon. After nearly three months, I have no item, no further contact, and no refund. Still waiting and my bank is also attempting to obtain a refund. All for a $15 item that showed in stock and ready to ship.

I have been customer since 2010 and never had issues, but my last 3 orders have been delayed and this last one has been delayed for 3 months, so I had no choice but to cancel order. The first time delayed, I understood, because we have been customers for years, the second order we thought, lets give it another chance, but 3 months is way to long for an order to be pending and on top of that it was very difficult to get a hold of anyone to inquire about the order. Sent about 7 status request and made numerous calls and only had 2 calls returned. First call return was about 1 1/2 months after placing order and was told that one toner was backlogged and that they would split order and send me what they had and that I would receive the backlogged toner at a later time. But I never received anything. On the second call return was today, I was told the same thing and I requested a refund and cancelled my order. Don't know what is going on with the company, but we will no longer be ordering from them 3 months is way to long to wait.