Quictent USReviews of quictents.com

I can't rate this purchase because my order has not arrived. The tracking site says it was only 30 miles away four days ago, but it is still not here.

I haven't gotten my canopy as of yet and your wanting a review..kinda hard to review something I haven't seen yet dont you think. Lol..Thanks

The quality is terrible, no way this thing will last long. It is only meant for light use. After opening it up, there were several dents in the tubing. There is also several holes in the fabric where the velcro is located. There needs to be more upright supports. It sags where the upright poles are trying to hold the center points up. etc.... Would NEVER recommend this to anyone. But the customer service is awesome, They are very helpful.

Quality is not good at all. We have purchase cheap tents from menards or harbor freight that is better then this premium tent. Requested return for it and noticed no phone posted to talk to rep in person. The legs comes apart easy and the canary had weak spots that are just waiting for rain.

Oh my goodness, I love the material that the top and sides are made of! I was really impressed! We did have a storm pop up while I had it up. And guess what? No leaks at all! BUT, THE FRAME BENT AND TWISTED IN A HEARTBEAT! I didn't mention this in my previous comments because when I contacted customer service, they offered me a new frame. Funny, once I made my comments about how great they were, they could only SELL me an updated version, which was over $50 more than what I originally paid. And they tried to tell me that it was much higher at other online stores, which was an out right LIE! I went searching online and was able to find the same one I purchased at the same price originally paid. They wouldn't even offer me a discount! Yeah,the material is great, but the metal frame is so thin and cheaply made, a little wind can twist it beyond repair. Some pieces were literally snapped in two. They tried to tell me that I left it out too long and it's not made for that. I reiterated that it was not just left outside for a long period of time. A storm popped up while outside, I went in till it was over, no longer than a half hour, at most. The one thing I learned is to have legs weighted down. But the frame is still thin, so not sure if weights would've really helped. The customer service is VERY rude and VERY unhelpful! If you can purchase a tent like this from another company, do it!

Don't by from this company they do not stand by their products as you can see most of the reviews are bull crap! They came up with a bull crap excuse as to why they can't replace my item and wanted me to just throw it away.

First time my 10x10 got collapsed when it was barely raining. The canopy is junk and collects rainwater. Then they sent me another that had the tie down rings rip off and the canopy bent in half. Now I have two piles of twisted metal in my yard, no canopy and all this aggrevation for the price of 140 bucks. Tough lesson I guess. Terrible product.

I have tried contacting customer service several times over the past week. I only get a response in the middle of the night and I have not gotten definitive answers to my issues. I would not purchase from them again.