Quictent USReviews of quictents.com

I bought a 10x20 quictent through Amazon for 269.00. It worked well three times but when taking it down the last time four struts broke. I can't find any information for replacement parts, and this gazebo is no longer available on Amazon. The seller (Brandline) sent me a query on my experience but the response line (click here) did not even work. Brandline contacted me after reading of my dissatisfaction and offered to replace the damaged parts. Their customer service representative provided a diagram of the tent struts for clarity and a short time later the replacement parts were delivered...with no charges at all. When purchasing on the internet one always wonders if the purchase will meet one's expectations. When they do not the customer must rely on the reputation of the seller as most important. In my case the customer service representative was excellent and I am completely satisfied.

Order process was easy. Customer service was terrific! Very responsive. Tents arrived in time and as promised packed very well. Tents went up easy and are sturdy. Very good overall experience! Performed well in wind. Have not yet used them in rain, but have no reason to believe they would not perform

I purchased the Quictent 6x6. Shipping was super quick. When I received the tent there was an issue with the structure. I contacted the company and they were quick to respond and I received excellent customer service! They really go out of their way to make the customer happy! Definitely would recommend and buy future products from them! Great company to buy from!!!☺

I recently purchased a 10x10 quictent to use at craft shows. I ordered a blue one last year, and was very pleased with the quality but have not actually used it yet because most of the shows are requiring white tents, hence my new purchase of a white one. Important factors for me were weight and ease of set up since I may be alone setting up and tearing down. I am a petite person so this was a major factor for me. I used the white tent on one of my shows in FL. Wind and rain are always factors that I worry about with a tent. It did rain one night, and everything was dry the next morning when I returned. About a month later I was doing another show and when I was setting up discovered one of the lower parts of the leg was bent. I was still able to use it but I decided I should probably order a new lower leg and plate for it. I contacted Quictent and was told they would be sending me a completely new frame!! Wow!! And at no cost to me!!! Wow!! It arrived within a week. So customer service unsurpassed by any other company I have dealt with over the last several years! A great company who stands behind their products! Thank you for everything!

We're so happy with our new Quictent. A rare find to purchase a quality product online like this. I know our family will get to use our new Quictent year round. Thinking about a purchase? You will not be disappointed..

Ordered an outdoor tent last month, though there was an issue with part of the structure when it arrived, their customer service was awesome. I reported the issue an within a few days they sent a new structure, no hassles or delays. The company really takes care of their customers - would recommend and use for future purchases!!!

Sturdy tent. Looks great. Very easy to put up. Perfect size for our patio. Customer service stayed in touch the whole way through transaction. Beige was out of stock so they emailed before cancelling order offering us other colors. We picked the green one and it looks great.

USED TENT FOR FARMERS MARKETS, WORKED GREAT.