Quictent USReviews of quictents.com

Had a problem with the roof.Left a message with customer service and they got back to me letting me know they were sending another. Got it in 4 days thank you Green

So I purchased two "20'X10' Upgraded Heavy Duty Waterproof Anti UV Carport". They are installed one in front of the other making a long 40'x10' carport. I was worried because their placement is in a breezeway between two buildings that gets very very windy. I did make concrete blocks for every leg to help with wind not taking blowing them away, but even with that I was still fearful. So far 3 months in everything is still perfect. During a storm the bungees did rip off but I salvaged a tarp and the structure was intact. ONE email and Quictent sent me a new tarp and bungees within days and its back up. LOVE THIS COMPANY!!! Just in merits for customer service alone I will always reference them!!!

I bought a tent for fairs. Im handicapped due to a stroke so easy pop up is essential. I can put this 8x8 up by myself. Also i had a spring fall out of a part due to someone else not using the push button properly. I emailed them and was in a panic i had a fair comming up and a broken tent. They overnighted my part and i received it in less than a week. I will never order another tent from anywhere else. Thanks

We purchased a tent and when it got here the roof would not fit the frame. It was 6 inches short. I sent an email and got a quick response. Not only did they respond they sent us a new tarp that fit our frame perfectly! Wonderful company!

I purchased two tents from Quictent US about 3 years ago. After wear and tear, some parts were getting old from usage. I contacted them and told them what I needed and they were able to assist me without a problem. Green was extremely helpful and patient with me and was able to sent me replacement parts at no cost. THANK YOU GREEN!!!

Green thank you for very good service , I had a few broken parts and you replaced them at no cost to me . Fast and great service . Thanks again . Jim.

I used my 10x20 Quictent for the first time over a week-long period. During that time it withstood wind gusting up to 40mph and heavy rain. I was extremely happy with it. Further, I few of the bungee cords that shipped with it came frayed so I contacted Quictent to find out where I could purchase extras of the same size. Rather than have me purchase extras, they quickly sent me additional bungee cords at no additional cost.

Green, What you have done is a great service to a customer whose tent frame was damaged in a severe storm. When I communicated with you, you assisted me in exploring various ways to address this problem. Finally you recommended replacement of the frame than some poles because it is hard to match the items. As I shared with you previously, my friend(owner of the tent) and I are delighted when you offered to send the whole frame "FOR NO COST". During my 42 year stay in USA this is the first time such an offer was made. In addition you arranged for free Fed Ex shipping. I can not ask for any better service than this, you have been prompt and courteous all thru our communications regarding this matter. I wish you have a phone service to communicate with your company. That would have avoided so many emails and delay in final decision. Please share this write up with your supervisor or owner and your colleagues. This is the honest description of what happened. I will copy and paste the same in your web site. Lastly on a personal note it is nice to know that "even now there are good and kind people around the world doing the right things for customer and you are the best example". Keep up the good work and God bless you. Jay