Quictent USReviews of quictents.com

Great product, great customer service. With this summer’s erratic weather our Quictent gets taken up and down often so when a support bar snapped I was very disappointed but not shocked. I reached out to customer service not expecting much but I was wrong! They sent me a replacement piece and I was able to fix it in just a few minutes. Thank you Quictent for standing by your product.

The customer service from Quictent was excellent, none better. I tried to make a pop up tent a permanent installation, which was the wrong use for the tent, and a 15 mph wind proved it. After discussing this with a great customer service rep, the tent was replaced at no additional cost to me, and I look forward to using it properly. I have rarely encountered such wonderful service.

I have totally enjoyed our Quinctent canopy. After it was damaged, I was heartbroken. I contacted the company and requested replacement parts and within weeks we were back in business. I love my canopy. I can put it up and take it down all by myself. The service department was exceptional!!!

Very easy to set up. Perfect to have on hand for unpredictable weather when hosting an outdoor event. Collapses into a compact carrying that one person can easily haul away and store for future use.

Received my 10x20 carport a day before scheduled delivery date. While setting up the tarp ripped in one spot and began to separate in 2 other spots around the holes for the bungee cord. I contacted the company and they set out a replacement tarp asap. Cicely was great at handling my issue. Thank you again Dwayne

We received our 6x6 quictent canopy promptly and professionally, from the seller to the delivery. It serves our purpose, doing just what was intended. It provides relief from the sun and shelter from rain showers. This canopy is not designed nor advertised to withstand hurricane winds or torrential downpours. It is what it is, and does the job its intended to do. We noticed after close inspection that at certain spots in the canopy that werent reinforced,there was separation of the material. After contacting quictent and explaining our potentially bad situation, a new canopy was sent. We are very grateful that Cicely took the time to listen to our complaint, acting on it professionally, and resolving the issue promptly. As I told her, USA still has quality values despite where and how a product is made. Thanks

Several years ago our pop up was damaged while being put away. After 4 sequences of trying to buy the replacement parts, we decided to fabricate from a metal shop. We had lost our model number and the representative kept asking for information we did not have.Measurements and comparable parts were deemed to risky to sell us. This time we explained this to Cicely and she was over the top in support and getting our order in. Could not be more pleased with her help and receiving this order

The 10' x 10' screen canopy arrived on schedule and in good shape.