Dystrey P.
It broke the first time I put it up
It broke the first time I put it up. I was looking for return options and it looks like there aren’t any. I would have expected better quality for what I paid for.
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Quictent US (quictents.com) has 645 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Claim this listingOutdoor & Winter Sports · Van Alstyne, Texas
Excellent

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Excellent
Showing 62 reviews with 1 star · Clear filters
Dystrey P.
It broke the first time I put it up. I was looking for return options and it looks like there aren’t any. I would have expected better quality for what I paid for.
Sergio N.
Not as described, cheap product,delivered in banged up shape and directions are not good. Not worth 900 for a temp hail cover
Maggie E.
My 10 x 20 pop up canopy won’t “popup” over the metal springs. What a complete headache and waste of my time. Not quick, does not work. Do not buy this garbage.
Courtney P.
This product is cheaply made. The chicken wire is extremely thin way thinner than what you get from lowe’s. Trying to pull is tight and zip tie it was a pain. it’s not straight and tight because if you pull to much you start messing up the fence. The frame is put together easy but flimsy as well. The door and latches are super cheap with huge corner 3-4 inch gaps at the bottom. easy for a chick to get out. the door looks like crap because you have to wrap it in the fencing which makes it hard to open and close. because the fencing is on the door the edges are sharp and get stuck on the other side of the fencin. the whole cage doesn’t sit fly ah on the ground. Which is a problem because small animals can get in easier and the chicks can get out. We had to lay bricks all the way around the bottom so the chicks wouldn’t escap. The pegs the cage sits on makes it come off the ground too much. over all its cheaply made and flimsy and Not worth 400 bucks. I wanted to return it but didn’t have a choice. Chicks were here and didn’t have time to do anything else.
Tom
Quictent canopy products are very low quality. The cover seams separated after the first time it was set up. When you ask for support, they try to sell you a replacement cover (disguising it as a "handling fee"). If you care about quality and support, go elsewhere
customerGary G.
After a year and 5 days I let Martina know that the cover for the popup had split. She said they were out of the color and would not be getting it back until the end of July, but the color would be different and she would allow a special discount but no to any leeway with the warranty. After you purchase from them, they want nothing else to do with you. BUYER BEWARE IF YOU BUY THEIR PRODUCTS!
Lynn K.
Purchased an "upgraded heavy duty carport" that was supposed to be galvanized steel. It was actually cheap aluminum with shoddy welding of joints. The carport collapsed within 2 weeks during a gentle 5 mph breeze gust. When I contacted the company for their 30 day guarantee, they didn't want to replace the product. They wanted to give me a "special discount" to buy a new one. When I refused, they then offered to send me a new frame if I paid them $80 for shipping. I can build my own frame out of PVC for $80, and it will be much stronger than the junk they are passing off as galvanized steel.
Cecilia J.
This is a scam company that DOES NOT STAND BY ITS STATED POLICIES! DO NOT BUY FRIM THIS COMPANY. I cancelled my order 8hrs after placing it because of the reviews and the somewhat hidden info on product durability. They state a 24hr grace period. Now they are denying my refund! DO NOT BUY FROM THIS RIPOFF COMPANY!!!