Quictent USReviews of quictents.com

I lost a couple of joints, but I got them replaced for free in just a few days after emailing with Joy. My 10x20 tent is a great deal for the price, and the customer service was terrrific.

Great customer service! We ordered a trampoline in December. We just opened it last weekend and noticed a problem with the mat. I emailed customer service, the got back to me right away and took care of the problem! Joy was a pleasure to work with!

My tent was destroyed by weather right after building it. I would recommend larger stakes to hold it in place. But working with Joy, they replaced all broken and torn parts. Joy was a joy to work with, and Quictent is a highly reputable company who stands behind their products.

I recently purchased a snow rake but when it came there were missing parts. I contacted customer service. I talked with Joy and she was great. She helped in resolving the issue. I’m very happy with how Joy handle this and would recommend. Great customer service!!!

It has been a great experience working with this company. We ordered a greenhouse shortly after Christmas put it up a couple weeks later. It looks great. Unfortunately, we had a bad weekend of snow in the Pacific Northwest that came down, smothered it, and bent it up real bad. We contacted the company not really expecting much in terms of warranty, but they simply asked us for the part numbers that we need to fix it and they shipped out, free of charge. They even sent us another plastic covering which I was surprised about. We will most likely be purchasing another one at some point in the future and will probably be going through this company. Thank you Joy for all your help and great customer service.

I bought this greenhouse as a gift for my Dad. It went up in just a couple of hours with two people and we were very impressed by the sturdiness of the overall structure and how warm and toasty it kept his plants inside. The cover is solid and thick. Our only trouble was getting it zipped on one side fully (the other side was no problem). We ended up ripping the zipper in the process. I contacted Heather at customer service and she responded almost immediately. I explained the trouble and she sent me a replacement as promised in their warranty guarantee. It arrived quickly. This greenhouse and the customer service along with it are an excellent value and I highly recommend it! Thanks again Heather!

I purchased the car port last fall and was very happy with the packaging, instructions and even the detail of the gloves provided. I had an issue with some posts bending. I emailed costumer service and detailed what happened. Within a day, Heather responded and within two weeks the repayment posts were at my house no questions asked. Heather followed up to make sure I received what I needed and to let me know they were there for me. I would recommend Quictent 100% and cud’s to Heather and their customer service. Gary M.

We had some damage to our large outdoor tent so contacted the company about getting some replacement parts. I run a private preschool and the outdoor sheltered space this provided during Covid times was invaluable to us, so time was of the essence to get the tent back up and operational. The company was so helpful to me, supporting me to identify the parts we needed, getting the parts shipped out (free) in a very fast time. Touching base every step of the way, through the safe delivery of what we needed. I can't say enough about how grateful we are, and what an excellent customer service job they did for us. Thank you!