For years, Quictent has walk into thousands of families along with happiness.
Quictent US (quictents.com) has 645 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Claim this listingOutdoor & Winter Sports · Van Alstyne, Texas
Excellent
Outdoor & Winter Sports · Seguin, Texas
Excellent
Outdoor & Winter Sports · Aubrey, Texas
Great
Outdoor & Winter Sports · Allen, Texas
Excellent
Showing 464 reviews with 5 stars · Clear filters
DCM
I purchased my tent 3 years ago and needed replacement parts. I noticed the tent design has changed but decided to email customer service. They responded within 24hrs, stating those parts are no longer available BUT if they find any they will send to me FREE of charge! 2 days later, the parts arrived! Who does that? Then they followed up to make sure I received the parts. AMAZING - thanks Joy, you were a JOY to work with.
John P.
You can tell of a good company the way they back their products. Quictent US, your #1. Thanks, to "JOY" in customer service! Thanks again JOY your very professional help.
Eric M.
Joy was excellent at fixing my problem. She asked the right questions and found the right part for my tent. 100% satisfied.
DAVE GORZNY TRUCKING, I.
I had a storm go through and bent up 5 poles I dealt with JOY and she went above and beyond to make everything right this is THE best customer service that I have EVER dealt with and i got to say my canopy is great and easy to put up and down thanks for everything
Saul
Joy was very patient and helpful to me when I needed to purchase a replacement canopy top. Excellent customer service.
Steve T.
What a great customer service and product they have, we had over 4 feet of snow in a single day that did a number on our canopy and with a great job by Heather we were able to replace the bent poles and have it back up! It will be the only canopy we will ever buy again and would recommend it to anyone looking to purchase one.
Christine K.
Such a positive experience. After being frustrated due to not finding a missing part I was finally able to get one ordered. Joy was SO helpful and responsive. I am so happy she was able to help me. I am excited we will be able to use the tent for my Daughters graduation party. Thanks again to Joy and Quictent!
Tiffany M.
Would HIGHLY RECOMMEND this company. Order came quicker than they said. I also contacted customer service to get an extra window for my tent and they responded so quickly and professionally. This is the customer service level that we all hope for. Great product, easy to set up and great quality. Would definitely order from them again.