Quick Lane Tire and Auto CenterReviews of quicklane.com

I was lied to about availability, quoted an hour to do an alignment on my car, waited over an hour and a half only to be told it wasn’t done and another vehicle was in front of me. I wasted my time

Went in to get 4 tires. They took 1.5 hours longer than stated and when I got home I saw that two of the BMW logo valve caps were missing. Closer inspection revealed one of the four rubber jack pads on the bottom of the car was twisted sideways and the other side was missing completely. It probably fell off on the joyride "test drive". They left the radio on at full volume, AC on max and the seat and mirrors were repositioned. Oh, and they chipped the paint on the edge of the rear fenderwell and left a tool mark on it. Reasonable price if you don't mind waiting extra and incurring some damage, however the bitter cost of damage and lost parts may offset the sweetness of the deal.

These guys are your typical crooked mechanic that charge you for services you don’t need and when you catch them the manager will not even accept responsibility. Stay Away!!!!

So apparently they don’t really close when they say they close??? You have to know that you’re supposed to show up an hour before close regardless of what the website says. And even then they rolled the “close time” back a few minutes. Not sure why they don’t account for how long service takes when advertising closure times like most service places. I was going to give this place a try but they didn’t want my business. I certainly won’t take another trip back out if they don’t need the business.

I dropped my F150 off at 0930 today and was told by the front desk it would be a couple of hours and they would call me when done. I called Quicklane after4 hours and was told that it would be another hour to an hour and a half. However, now 5 hours later and I have not received a call that my vehicle is completed. Let’s get real, 5-6 hours for a 20,000 mile routine oil and filter change is totally unacceptable. Do not plan any other activities for the day if you plan to use Quicklane for vehicle service.

they dont deserve NOT even a damn 1! i bought 4 tires and 4 tps sensors, they told me I get 200.00 rebate on tires and 100.00 rebate on tire sensors!! well never got either. I complained to 2 government agency's about the fraud from quicklane they said it would be fixed. NOT AT ALL! Not a rebate nor a phone or a letter. I am done with them as-sholes!!

Ok for an oil change but that's about it.

I have repeatedly over the years received poor service from Quicklane. Why do I use them? I have a long term Ford service agreement so everything is at no cost. Maybe that is why I get such lousy service. This last service they failed to replace my cabin air filter even though at 40,000 miles it is recommended. They also failed to check the tire pressure, which was obvious when the car was returned. Also when I arrived and told the service desk that my F150 need its 40k service the person asked me what that means to me. An absurd question. The previous time they failed to replace my brakes even though they were told to do so and I only found out after I left when the truck started stuttering when I braked. It doesn't matter if I go to Asheville Ford or Ken Wilson Ford the service is equally poor. I will be really really glad when my service agreement expires.