Quick Lane Tire and Auto CenterReviews of quicklane.com

They can't do a simple oul change without missing items but they lye on the service report they give you. STAY AWAY!!!

Took truck in for recall ford explorer and I just used my horn earlier that morning, when they gave it back to me they said my horn doesn't work,I told I just used it a minutes ago.

Overpriced!!!! STAY AWAY!!!! They will quote you a price over the phone and when you go to pick up your vehicle it’s almost double the price!!!! STAY FAR AWAY!!! OK YOU HAVE BEEN WARNED!!!!

Amazing service and the lady mechanic was very understanding of my lack of car knowledge. Would highly recommend this place, the lady in the front desk was also super friendly!

My first experience I had my tires done and was not told to bring it back in a couple weeks .... then I had my car diagnosed with a fee oh $500. Told the repair would be 3k best to see it. I said I can't buy a car in this shape for 3k . I bought the part they wanted 1200 which I bought on ebay for under $500 new , 2 years later i did have to have that same work done. I will not return to quick lane as they quoted 3k , came to Calgary abd had it done for $500. I paid $1000 vs quick labes 3k price. Terrible service and over priced . Told this in 2023 and just had it fixed 2025.

Been a Beau Townsend Ford customer for 16 years. I have been personally responsible for myself; friends and family purchasing 9 vehicles. Took my truck for A/C repair to their quick lane service center. They replaced my compressor and charged me $1,400. It quit working, took it back they wanted to charge me an additional $900 for a leak. When complained they basically bullied me. Called their General Manager "Jamie Spencer" and he did not bother to call me back. Was getting ready to purchase a new truck. "It will not be from Beau Townsend" Nor will they ever service another one of my vehicles.

5/30/25 went there walk in for oil change and tire rotation. I asked them if they fill the windshield wiper fluid and they said …anything that needs to be filled. I sat and waited for almost 4 hours- it’s fine if they did what I asked and part of their service. No tire rotation happened, no fluid was filled, and as for tire rotation- he said something about tools they don’t have and all lugnuts needs to be changed. I asked again, will I be charged if I come back and bring the lug nuts since my tire has not been rotated. He said yes. Called 6/2/25 and made an appointment for tire rotation. Gave them the lugnut set (20) and specify that the tire should be rotated. Btw, I read the specs and it said lug nuts were swollen…4 of those lug nuts were brand new Bec I have to change one tire. I do not know why they can’t figure out which is which. Anyways, still I bought a whole set. At the end of the service, I was still asked to pay. I have to come back 2x with 42 miles one way…84 round trip X 2 = 168 miles already consumed just by going to this place… Employees were courteous…but how they do transaction and not doing what was expected really makes me sad that they look all so busy with phones on their ears…like they act like they work in stock exchange setting. But the service …why ask and why assure the customer you do this kind of service if you don’t even do it. Will I ever come back at Gary Yeomans Ford Lincoln? NO! And to think my partner keeps convincing me to get a brand new Ford Explorer as he has one…the more I will tell him…my reason not to.

I always take my car to quick lane on Vaughn Road. My adviser is Katelynn she is very professional, courteous, and knowledgeable when it comes to her job. I can count on her to do exactly what she say when it comes to ordering parts for my car and arriving within the time frame she specified. Quick lane personnel has been taking care of my car and me for years and I wouldn't think of going anywhere else. I recommend quick lane to anyone who need their car serviced within a business that has a friendly, caring, professional atmosphere, especially if you want the work on your car done correctly.