Your M.
Don’t expect any help when you need it the most.
Imagine telling your doctor your medication was accidentally thrown out by your autistic son, just to be told “too bad, you still have another week to get your prescription” cool, glad I spent 100 dollars for a 120 second appoitment that might have well told me “HA HA, MUST SUCK TO BE YOU, go get some heroin, that’ll help with the withdrawals. Oh or the other option is we can give you a script that you’ve told us 15 times you’ve already got a script for. Screw this place, screw everything about it. There’s a reason they’re not BBB accredited and there’s an even bigger reason they’re not willing to take insurance. Because they don’t want that oversight to ruin their cash for scripts business models.
Response from QuickMDMar 6, 2025
Oh no! We’re truly sorry to hear about this experience and completely understand how frustrating this must be. Our goal is never to make anyone feel unheard, and we sincerely apologize. We’d love to try and make this right. Have you reached out to our Support Team yet? They can assist with a few options. Some patients in similar situations have requested a one-time early refill, which Support can submit for provider review. Another option is requesting a Medical Advisory Team review—they can also assess the appointment and explore possible solutions. If anything, they could also potentially process some type of refund for the appointment. https://www.quick.md/get-in-touch/ We’d also like to look into this internally, especially if there’s a concern with our physician. We appreciate you bringing this to our attention, and we truly hope we can find a way to turn this around for you.