jesaday
Very rude to mothers of special needs children and those with financial difficulties.
I’ve been on Suboxone for many years. I have never relapsed. When there are delays in getting my prescription filled (prior auth, out of stock, financial difficulties, etc), I go through withdrawal. Relapse is simply not an option for me. QuickMD for Suboxone is incredibly convenient. I appreciate how quick and easy it is. I went to other clinics in the past but because of my family’s situation I was unable to keep up with the weekly appointments and had to switch to QuickMD as they only require monthly appointments (once established). I’m also a mom of a special needs child. My child’s therapies and treatments are thousands of dollars out of pocket a month. I’m sometimes down to my last couple bucks. When I have to decide between paying for my child’s many therapies, or my own medication, I’m obviously going to choose my child. When I know I won’t be able to pay the $99~ for my appointment, plus any other associated costs, I start rationing my medication to get my through the next couple days, or a month or more, depending on the financial circumstances. Yes I go through withdrawal, but what am I supposed to do..? Put the consequences of MY addiction before my child? Something that happened before they were even born? Of course not. I stand by my decision to do this, nothing is going to change that, and I refuse to let anyone make me feel bad or wrong about it. However, the doctors are INCREDIBLY rude about it. If I miss a month or two because I can’t afford it, or even a couple days late because I had to wait for payday, they’re just plain weird and mean about it. It’s almost like they’re taking MY financial situation personally. They will continually lower my dose every time this happens, ensuring I struggle and suffer even MORE. When I ask them “well what am I supposed to do if I can’t afford it?” They will blatantly ignore my question and move on to their next condescending comment, then wrap things up quickly and dismissively. After one appointment I sat in my car crying for several minutes because of how horribly they spoke to me. It’s mind-boggling how rude and condescending they were because… I’m financially struggling? That I put my money towards my special needs child who desperately needs it?? Like sorry but not everyone is single, childless, with tons of income (as some of these doctors seem to be based on their publicly available info). I’m not exactly sure what they expect of me, and I’m not sure what they expect will change with their treatment of me other than me finding another option that will actually ensure I receive proper treatment. People are struggling right now and, regardless, it’s incredibly offensive that I’m treated like garbage because my child exists and has expensive medical care that comes first. I can’t do this anymore with this company. I’m starting to have so much dread and anxiety about these appointments, even my regular on time ones, which isn’t healthy nor conducive to healthy treatment. I’ll be switching to another local, low cost option that I only wasn’t doing because I don’t have someone to watch my child each week who can handle their needs for an hour. I’ll have to figure it out because I will not be looked down on and spoken down to simply because my child had medical care that must come first. The local option is amazing, they truly do everything in their power to help you. They do not punish you by unnecessarily lowering your dose against your will because you are low on funds. Meanwhile, at QuickMD, I have to wonder if they’re being paid per appointment based on their completely uncaring, unprofessional behavior and how bizarrely personal they take it if you don’t pay that $99 every month. If you have a rocky financial situation or have children with special needs that may affect your treatment schedule, do NOT use QuickMD. They are NOT understanding whatsoever if you’re not giving them $99 every month. I’ve truly never felt so judged or treated so horribly for my history of addiction until QuickMD. I have literally NEVER relapsed. Not a single time. My only crime here is not being able to afford $99 every single month perfectly on time. And my god, does QuickMD make sure you know you’re guilty of it. I also wanted to add that any issue on THEIR end that requires a refund ALWAYS means you’re charged a fee and will absolutely NOT be given a full refund, even if it’s explicitly NOT your fault but THEIRS. I overlooked this for the sake of convenience for way too long.
Response from QuickMDJun 9, 2026
Thank you for taking the time to write this out. What you're describing, feeling judged and spoken down to during appointments, is not okay and not what we want anyone to experience here. You're clearly doing everything you can for your family. That context matters and any clinician working with you should understand that. We'd like to look into this. If you're open to it, please send us an email to [email protected] with the email on your account so we can review what happened and make sure your concerns are heard by the right people.



